[Hiring] Business Operations Coordinator @Capital Blue Cross

Role Description

The Business Operations Coordinator supports the Health Plan Operations department by:

• Organizing and coordinating team events and related logistics to support engagement, communication, and effective team synergy.
• Coordinating responses to internal and external requests for information by gathering input from appropriate team members, tracking deadlines, consolidating responses, and ensuring timely completion.
• Collecting, organizing, validating, and compiling data from multiple sources to support reporting, business reviews, operational tracking, and leadership decision-making.
• Preparing presentations, meeting materials, summaries, and other documents by formatting content, incorporating data and team input, proofreading, and ensuring materials are accurate and professionally presented.
• Performing general administrative tasks on behalf of team members, including processing invoices, completing security access requests, maintaining files, tracking assignments, and supporting routine operational needs.

Qualifications

• Strong written and verbal communication skills, with the ability to coordinate input from multiple stakeholders and prepare clear, accurate responses and summaries.
• Excellent organizational skills and attention to detail, with demonstrated ability to manage multiple requests, deadlines, and priorities independently.
• Ability to collect, compile, validate, and present data accurately for reports, presentations, and operational tracking.
• Proficiency using Microsoft Office products, including Outlook, Word, Excel, and PowerPoint, to prepare correspondence, spreadsheets, presentations, and meeting materials.
• Ability to exercise sound judgment, discretion, and professionalism when handling confidential or sensitive information.

Requirements

• Working knowledge of business operations, administrative processes, invoice coordination, security access request procedures, and team support workflows.
• Knowledge of department functions, organizational structure, office policies, and procedures sufficient to coordinate requests and support team activities effectively.
• 5 years of experience in administrative coordination, business operations support, team coordination, data compilation, or a related support role.
• High school diploma or equivalent required; associate degree or related business coursework preferred.

Physical Demands

• While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see.
• The employee must occasionally lift and/or move up to 5 pounds.

Benefits

• Comprehensive benefits package including Medical, Dental & Vision coverage.
• Retirement Plan.
• Generous time off including Paid Time Off, Holidays, and Volunteer time off.
• Incentive Plan.
• Tuition Reimbursement.