[Hiring] Business Operations Associate @ILO Group

Role Description

We are looking for a Business Operations Associate to keep our internal operations moving: contracts and compliance, hiring and onboarding logistics, event support, and the day-to-day systems that keep a growing firm organized.

The defining expectation of this role is to help sweat the details. This can be:

• Tracking down missing information
• Chasing signatures
• Flagging discrepancies
• Drafting next-step documents to ensure everything crosses the finish line

This is a no-task-too-small, no-task-too-big role. One hour you may be turning around a contract amendment, and the next you may be helping shape how we run a national convening. We are looking for a go-getter: someone who moves before being asked, holds themselves personally accountable for getting it right, and takes real pride in work that most people never see but everyone depends on.

Qualifications

• Bachelor's degree and/or 3 to 5 years of experience in operations, business administration, or project coordination
• A track record of bringing work forward in a finished state, rather than asking what to do next
• Outstanding organizational skills with exceptional attention to detail, particularly in documents, dates, and numbers
• A go-getter mindset, with the initiative to identify what needs to happen and move on it without waiting to be asked
• Willingness to hold oneself personally accountable for results in a rapidly changing context
• Comfort working in a fast-paced, dynamic environment with the ability to prioritize and manage time across competing demands to meet critical deadlines
• Strong written communication skills and the ability to produce clean first drafts
• Ability to handle confidential personnel, client, and organizational information with discretion
• Regular use of AI tools to work faster and produce stronger drafts, with sound judgment about when output requires verification
• Proficiency in PowerPoint and Excel, and experience using the Google Suite
• Experience with contract administration, compliance tracking, or vendor coordination preferred
• Familiarity with the K-12 education landscape preferred

Requirements

• Prepare and route contracts, subcontracts, statements of work, and amendments for review and signature, and keep the contracts repository current on key dates, renewals, and deliverable deadlines
• Track state registrations, certifications, insurance renewals, and vendor onboarding requirements, and surface what is coming due before it becomes urgent
• Assemble proposal and RFP submissions, including required forms, attachments, and compliance checklists
• Run the logistics of the hiring cycle, including interview scheduling, candidate communications, applicant records, and onboarding and offboarding steps
• Coordinate logistics for convenings, cohort sessions, team retreats, and client meetings, including venue research, room blocks, catering, materials, and on-site support
• Maintain project trackers and internal dashboards, and follow through on action items across teams without needing reminders
• Draft and format decks, memos, spreadsheets, and other materials to a client-ready standard
• Use AI tools to work efficiently and to strengthen recurring operational processes over time
• Take on special projects in direct partnership with leadership as organizational priorities shift

Benefits

• The salary for this position is competitive and depends on prior experience
• A comprehensive benefits package is included

Company Description

ILO Group is a proudly women-owned, women-led education strategy and implementation firm. We are a dedicated team of strategic partners and specialists who support school districts and states in executing on their biggest bets and highest-priority efforts. Our work impacts 1 in 2 kids in America and is as diverse as our partners' ambitions are bold.