[Hiring] Benefits Eligibility Specialist @Allied Benefit Systems

Role Description

This Eligibility Specialist is responsible for setup and day-to-day operations of Allied’s eligibility services technology platforms. These technology platforms include the following: Allied’s eligibility system of record, client web-based eligibility maintenance portal, and X12-834 electronic data interchange (EDI). The eligibility specialist coordinates data transfers, processes data inputs, and troubleshoots data issues.

Essential Functions

• Configures new group setup in all applicable eligibility services technology platforms
• Processes changes, renewals, and open enrollment in all eligibility technology platforms
• Responsible for day-to-day eligibility operations and maintenance
• Reviews eligibility audit reports and processes member updates as required
• Responds to internal and external questions and requests
• Provides training and technical support for clients on Allied’s web-based enrollment platform
• Conducts quality assurance testing
• Deploys robust quality protocols and audits to ensure data integrity
• Troubleshoots and escalates issues with Allied’s internal and external partners
• Other duties as assigned

Qualifications

• Bachelor’s degree preferred or equivalent work experience

Requirements

• 1-3 years prior benefits administration experience with a strong focus on benefits administration technology
• Word, Intermediate
• Excel, Intermediate or better
• Access, Basic level
• Communication Skills, excellent written and verbal

Position Competencies

• Accountability
• Communication
• Customer Service Orientation
• Functional/Technical Skills
• Quality Focus
• Time and Task Management

Physical Demands

This is a standard desk role requiring extended sitting and computer work.

Work Environment

Remote

Benefits

• Medical, Dental, Vision, Life and Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend