[Hiring] AVP of Operations @INSURICA INC

Role Description

The AVP of Operations is responsible for the overall management of operations that support underwriting, including, but not limited to:

• Development, management, and monitoring of submission clearance
• File construction and retrieval
• Processing and invoicing bound new and renewal business
• Policy issuance
• Processing policy change requests or endorsements
• Processing of all administrative work related to submissions and in-force policies

The AVP of Operations is responsible for the direct management of a team that supports the overall underwriting operations function, ensuring effective process metrics are met or exceeded, as well as providing excellent customer service.

Qualifications

• 7 – 9 years of previous underwriting operations or general underwriter/agent experience in a commercial insurance setting preferred
• 2 – 4 years of previous supervisory experience preferred
• Bachelor’s degree in business, finance, or other related discipline preferred

Requirements

• Strong working knowledge of insurance underwriting
• Strong PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and the ability to work within agency management systems
• Organized and analytical, with a strong attention to detail
• Ability to work within a fast-paced, changing priority environment
• Ability to maximize staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining staff; encouraging and supporting professional development; coordinating and ensuring effective utilization of systems; ensuring adherence to policies, procedures, and productivity standards
• Self-motivated, with the initiative to prioritize and be self-directed
• Regular and punctual attendance is required
• Ability to communicate effectively, both verbally and in writing
• Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
• Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency
• Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Benefits

• Remote work opportunities vary by location, department, and business need and are subject to change, as needed.

Work Conditions

• Ability to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
• Ability to lift up to 20 pounds, occasionally
• Requires operation of a computer workstation, including keyboard and video display
• All requirements may be modified to reasonably accommodate physical or mental impairment