[Hiring] Associate Operations Analyst @Fortive

Role Description

As part of the Professional Services Operations team, you’ll contribute to how work gets done behind the scenes—supporting project setup, quoting, and operational workflows that directly impact customer experience and business scalability.

If you’re early in your career and enjoy working with structured processes, systems, and data—with a focus on speed, accuracy, and continuous improvement—this is a great opportunity to learn, grow, and make a tangible impact.

What You’ll Do?

• Support Opportunity-to-Project Execution
  • Convert closed opportunities into active projects within Salesforce and PSA systems
  • Ensure project setup is accurate, complete, and aligned with financial and reporting requirements
  • Act as a backup to the primary Operations Analyst for project creation
• Enable Efficient Quoting
  • Review incoming quote requests for completeness and clarity
  • Generate quotes for standard service offerings using predefined templates and pricing models
  • Ensure consistency and accuracy across all standard quotes
• Maintain Data Accuracy & System Integrity
  • Update project and financial data within Salesforce and related systems
  • Ensure alignment between opportunity, quote, and project records
  • Support reporting accuracy through clean and consistent data entry
• Improve Operational Efficiency
  • Manage queue-based requests (e.g., project setup, updates) within defined SLAs
  • Help reduce turnaround time for quoting and project creation
  • Identify inefficiencies and contribute ideas to improve workflows, templates, and automation
• Collaborate Cross-Functionally
  • Partner with Sales, Services Sales, and Delivery teams to clarify inputs
  • Escalate non-standard or unclear requests as needed

Qualifications

• Bachelor’s degree or equivalent practical experience
• 0–2 years of experience in operations, business support, administration, or a similar field
• Strong attention to detail and commitment to accuracy
• Ability to manage repetitive, process-driven tasks with consistency and efficiency
• Strong organizational and time management skills
• Clear written and verbal communication skills in English

Requirements

• Exposure to SaaS, Professional Services, or project-based environments
• Familiarity with tools such as Salesforce or PSA platforms (e.g., Certinia/FinancialForce)
• Basic understanding of financial concepts (e.g., revenue, billing, project budgets)
• Experience working with Excel or Google Sheets

Benefits

• Opportunity to build foundational experience in operations within a growing, customer-focused team
• Exposure to cross-functional collaboration with Sales, Finance, and Delivery teams
• Hands-on experience with industry-standard tools like Salesforce and PSA systems
• A supportive environment that encourages learning, process improvement, and career growth
• Flexible work arrangements (where applicable)
• Competitive compensation and benefits package (aligned with local market practices)

Company Description

Accruent is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets.

With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide.