[Hiring] Advisor, Third Party Returns/Reverse Logistics @Cardinal Health

Role Description

The Advisor, Third Party Returns/Reverse Logistics will be the day-to-day liaison between third party returns processors and Cardinal Health, which includes Operations, Sales, Finance, Sourcing, QRA, Legal, Commercial Enablement, and Accounting.

• Provide returns subject matter expertise across all programs (pre-funded, pass thru and DC)
• Monitor contractual compliance between Cardinal Health and third party returns processors
• Streamline business flow with third parties and internal teams
• Identify and implement improvements across people, process, and technology
• Support improvement of key performance indicators (KPIs) of the reverse logistics function
• Compile monthly summaries of all returns costs and volumes and review with leadership
• Participate in calls with third party processor and QBRs
• Identify and train sales on best practices related to the third party returns program

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 4-8+ years of pharmaceutical logistics/operations industry experience, preferred
• Experience in high volume logistics with an emphasis on customer focus and operational excellence preferred; reverse logistics environment a plus
• Project management experience preferred, but not required
• Prior Lean Certification preferred (White Belt, Yellow Belt, Kaizen Leader Training)
• Proficiency in Microsoft Excel and PowerPoint
• Possess strong analytical and problem-solving skills (Manhattan or SAP experience is a plus)
• Ability to work in dynamic, cross-functional teams in a matrixed environment
• Ability to think strategically as well as execute on day-to-day activity with general guidance
• Effective interpersonal and negotiating skills
• Strong communication skills
• Strong executive presence with ability to lead, message, and partner across and upwards
• Ability to travel 10-15%

Requirements

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Completes work; independently receives general guidance on new projects
• May act as a mentor to less experienced colleagues

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs