[Hiring] Virtual/Telehealth Advanced Practice Provider @SpaDerma

Role Description

The Telehealth Provider supports SpaDerma’s clinical operations by conducting virtual patient evaluations, ensuring safe and compliant treatment planning, and providing ongoing telehealth support for aesthetic patients. This role partners closely with estheticians, RNs, and clinical leadership to deliver a high standard of patient care while maintaining compliance with Illinois regulations, company protocols, and telehealth best practices. The Telehealth Provider also assists with patient education, complication management, and clinical documentation to support a safe and positive patient experience.

Key Responsibilities

• Conduct virtual Good Faith Exams for patients seeking aesthetic treatments.
• Collaborate virtually with estheticians to assess candidacy for advanced skincare, laser, and light-based services.
• Collaborate virtually with RNs regarding candidacy for neurotoxins, dermal fillers, biostimulatory injectables, and other aesthetic procedures.
• Review patient medical history, medications, contraindications, and treatment risks to ensure safe treatment planning.
• Provide education regarding pre-care, post-care, potential side effects, and treatment expectations.
• Support providers and estheticians in evaluating patient candidacy and addressing clinical questions.
• Conduct follow-up calls and virtual assessments for patients experiencing complications or adverse events.
• Prescribe and coordinate medications as clinically appropriate, including antivirals, antibiotics, topical medications, and steroids.
• Accurately document patient consultations, assessments, and follow-up care within the EMR system.
• Coordinate and manage telehealth scheduling and workflow within the EMR platform.
• Ensure compliance with Illinois Good Faith Exam requirements and all company clinical protocols.
• Collaborate closely with the Clinical Director and leadership team regarding patient safety concerns and treatment complications.
• Track completed and missed consultations and communicate compliance metrics to management teams.
• Maintain SpaDerma standards for professionalism, patient experience, safety, and compassionate care.

Qualifications

• Active and unrestricted Illinois NP or PA license required.
• Prior experience in aesthetics, dermatology, plastic surgery, telemedicine, urgent care, or related field preferred.
• Strong clinical judgment and ability to work independently.
• Excellent communication and interpersonal skills.
• Comfortable managing patient questions, concerns, and treatment-related follow-up care.
• Strong organizational skills with attention to detail and documentation accuracy.
• Proficiency with EMR systems and telehealth platforms preferred.
• Access to a reliable internet connection and Zoom-capable device (computer or iPad).

Ideal Candidate

• Calm, confident, and solutions-oriented.
• Comfortable making independent clinical decisions in a fast-paced environment.
• Passionate about aesthetics, patient safety, and patient education.
• Strong team player with excellent virtual communication skills.
• Able to handle sensitive patient situations with empathy and professionalism.

Schedule

• Full-Time - Remote/work-from-home position.
• Flexible schedule availability, including evenings and weekends.

Compensation & Benefits

• Health, dental, and vision insurance options.
• 401(k) retirement plan.
• Employee discounts on spa treatments and skincare products.
• Wellness programs and resources to promote a healthy work-life balance.
• Competitive hourly compensation (based on experience).