[Hiring] Virtual Patient Companion @Ashtabula Regional Medical Center

Role Description

The Virtual Patient Companion provides continuous remote observation of patients requiring close monitoring to ensure their safety and well-being. This role utilizes specialized software to visually monitor multiple patients simultaneously from a centralized location and communicates with patients through a two-way audio system. The Virtual Patient Companion promptly alerts nursing staff to any changes in patient behavior or safety concerns, assists in maintaining a secure environment, and supports the care team by following established protocols and patient specific plans as directed by the RN.

• Requires strong attention to detail.
• Effective communication skills.
• Ability to respond quickly and appropriately to patient needs.
• Fosters a professional and compassionate environment.

Qualifications

• High School Diploma or GED.
• General knowledge of the hospital setting.
• Capable of continuous monitoring of up to 15 patients on one screen at one time.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Basic computer operation skills.
• Basic Microsoft Windows experience.
• Efficiency in multitasking.
• Ability to prioritize simultaneous situations.

Requirements

• American Heart Association Basic Life Support (BLS) certification.
• Previous experience in a hospital environment, preferred.
• Previous clinical experience preferred.
• Previous direct patient care experience, preferred.

Physical and Environmental Demands

• Requires the ability to sit for prolonged periods.
• Lifting and carrying weights of up to 10 lbs from low to high levels is occasionally required.
• Grasping and reaching are frequently required handling demands.
• Mental concentration and working with precise limits of accuracy are important.
• Follows standard precautions using personal protective equipment, as required.