[Hiring] Virtual Clinician Home Evaluations - Nurse Practitioner or Physician Assistant @CVS Health

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Do you have a passion for engaging with people and helping them on their journey to better health? Discover a meaningful role where you’ll engage with health plan members primarily online, helping to close gaps in care.

Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners or physician assistants to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you’ll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions.

In this role, you will:

• Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection.
• Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month.
• Execute a strong visit completion rate, consistently pacing 220+ completed visits per month.
• Maintain training, affiliation, and compliance with Video Visit requirements (regular training required).

Other role expectations and requirements:

• Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s).
• Consistently engage with regular manager, team and clinical meetings.
• Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics.
• Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs).
• Maintain board certification.
• Primary coverage areas include but are not limited to: Colorado.
• Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred).
• Able to obtain and maintain multi-state licenses in coverage area, as required.

Additional Required Skills, Abilities and Working Environment:

• Clinicians will be dedicated to providing Video Visits (“telehealth”) services only.
• Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.
• While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses.
• Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices.
• Effective verbal, written, and electronic communication skills.
• Ability to work without direct supervision and practice autonomously.
• Proficiency with information management and technology.

Qualifications

• Active, unrestricted license(s) in coverage area(s).
• Board certification (required).
• Able to obtain and maintain multi-state licenses in coverage area, as required.

Requirements

• 40 hours of availability weekly.
• Consistent visit completion rate of 220+ completed visits per month.
• Maintain training and compliance with Video Visit requirements.

Benefits

• The security of a base salary plus incentive structure (based on the number of in-home visits completed).
• Malpractice insurance coverage (during Signify Health-related activities).
• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Company Description

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.