Role Description
The Virtual Care Manager connects with the person served utilizing telehealth equipment to provide support services including:
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Initial screening for crisis intervention
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Case management
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Assistance with treatment planning
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Client advocacy
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Prevention and education
Essential functions and responsibilities include:
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Participates in virtual treatment team meetings, providing pertinent information for consumer treatment
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Educates and supports consumersβ families
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Assists each consumer in accessing Primary Care services
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Completes documentation in a timely manner
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Provides ongoing assessment of consumers and adjusts treatment plans as necessary
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Provides crisis assistance to ensure consumer safety through consultation with relevant parties
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Exhibits knowledge of core competencies related to co-occurring disorders
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Demonstrates confidentiality and informs consumers of their rights
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Provides clinical services to teach behavioral symptom-management techniques
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Performs other duties as assigned
Qualifications
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60 College credit hours in any field and 12 months of Behavioral Health experience
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Or High School Diploma or equivalent and 36 months of Behavioral Health experience
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Bilingual preferred
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Basic computer skills
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Current certification as a Behavioral Health Case Manager preferred
Requirements
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Must have the ability to stand or sit for long periods of time
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Must have the ability to lift, push, or pull a minimum of 25 pounds
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Ability to travel locally approximately 10% of the time
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Ability to use telephone, PC, fax machine, copy machine, and printer
Benefits
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Generous portion of Health Insurance paid
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Low-cost Dental and Vision Insurance
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Retirement Plan with employer contributions equal to 5% of annual salary
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Student Loan Repayment Options
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No Cost Employee Assistance Plan
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3 Weeks Paid Time-Off (increases annually between years 2-10)
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9 Paid Holidays
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1 Floating Holiday to use at your discretion
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4 Rest and Relaxation Days
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3 days of Education Leave
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4 hours of Volunteer Leave
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Eligible for Pay Increases and Bonuses Annually
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Employer Paid Long-Term Disability and Life Insurance