[Hiring] Virtual Care Center Medical Assistant @Urban Health Plan

Role Description

The Virtual Care Center (VCC) provides rapid access to telehealth appointments for patients with acute medical conditions requiring same-day care. The VCC Medical Assistant is a remote role responsible for managing messages, handling telephone encounters, and assisting the nurse as needed to ensure efficient patient care and communication.

Although this is a remote role, incumbents are required to come in monthly to work activities in the Bronx, NY and requires as-needed onsite requirements in New York City. Accordingly, applicants must be in a commutable vicinity to the NYC job market.

Qualifications

• High School Diploma required.
• Previous experience working in a community-based health center or similar setting.
• Medical Assistant Certificate or completion of an accredited Medical Assistant program required.
• Bilingual Spanish/English required.
• 2 years of established Medical Assistant experience.
• Flexible work schedule.
• Proficiency with computers and software.
• Strong communication skills.
• Ability to multi-task.

Requirements

• Assists the call center nurse in ensuring that patients have information required for the scheduled visits.
• Provide support during night clinic hours, assisting providers with patient care and administrative tasks.
• Assist with post discharge appointments, referrals, DME orders.
• Assist with the collection of discharge records, medical histories, and treatment plans.
• Perform other job-related duties as required.

Benefits

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family.
• Dental, Vision, and prescription Coverage.
• 401(k) Retirement Savings (including 3% annual employer contribution).
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits).
• Entertainment Discount Programs.
• Employee Assistant Programs.
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF).
• Fitness Discounts and Perks through our medical plan.
• $50,000 term life Insurance.