Role Description
As a Virtual Float Advanced Practice Clinician (APC), you are a flexible capacity anchor and coverage partner for our longitudinal care pods. You do not carry a permanent, dedicated patient panel. Instead, you step into other providers' panels to deliver high-quality virtual care during their absences, working frequently alongside an in-home Health Advocate.
To ensure clinical continuity and smooth operational handoffs, each part-time clinician in this pool allocates a designated, set number of hours per week specifically to inbox management, urgent clinical triage, and results follow-up for the covered panels.
How Coverage is Scheduled:
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Planned Coverage:
Your clinical blocks are confirmed at the start of each month to backfill known PTO and planned absences. This forms the basis of your committed hours.
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Dedicated Inbox Windows:
A fixed portion of your weekly hours is pre-scheduled to manage the floating inbox queue, ensuring care loop closure.
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Short-Notice Flex (optional):
You may opt into pre-agreed day-time flex windows to be activated for same-day call-outs. This is voluntary, defined in advance, and operates strictly within core weekday business hours.
Days / Shifts:
The shifts to work will be 8am - 5pm Monday - Friday. No weekend hours.
Responsibilities will include:
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Patient Care & Panel Coverage:
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Conduct comprehensive virtual onboarding, annual, transition-of-care, and follow-up visits - facilitated by an in-home Health Advocate or fully virtual - completing biopsychosocial assessments and managing complex chronic conditions (hypertension, diabetes, COPD, heart disease).
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Order and follow up on labs and imaging to inform immediate treatment plans.
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Deliver targeted health coaching, lifestyle counseling, and disease-specific education to support patient self-management.
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Execute thorough, documented clinical handoffs back to the primary longitudinal care pod at the close of each coverage block.
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Systematic Inbox & Triage Management:
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Dedicate a set number of scheduled hours each week to clearing the centralized Float Pool queue: signing off normal results, managing critical medication refills, contacting patients with updates on abnormal results, and routing complex issues to permanent care teams.
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Provide rapid results management and urgent clinical triage for virtual and hybrid providers during their absences.
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Quality & Collaboration:
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Support preventative-care quality campaigns, including focused outreach and HEDIS/STARs gap closure.
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Provide real-time clinical guidance to Health Advocates during virtual visits; coordinate with behavioral health, nursing, pharmacy, and external providers.
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Possible attendance of weekly Multidisciplinary Care Conferences (MDCC) as needed to support care coordination for complex patients.
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Maintain accurate, timely, compliant EMR documentation with rigorous diagnostic coding and adherence to evidence-based care plans.
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Performs other duties as assigned.
Qualifications
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Active, unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license.
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Active NP/PA licensure in at least one of the following core markets: MI, MA, or CO (with a willingness to obtain additional state licenses as requested).
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Active DEA registration and state controlled-substance license.
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Current BLS certification.
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3+ years of experience in adult primary care, family medicine, urgent care, or emergency medicine.
Requirements
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Prior high-volume virtual/telehealth care experience.
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Working knowledge of value-based care, HEDIS/STARs, and clinical documentation improvement (CDI).
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Hands-on experience using AI tools in a clinical setting to optimize efficiency.
Benefits
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Salary ranges are based on role, level, and location, and reflect the minimum to maximum target for new hire pay in each position.
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Depending on the role, you may also be eligible for bonus, equity, and benefits.
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Where you fall within the range depends on factors such as your location, skills, experience, and relevant education or training.
Pay Transparency
$68 β $68 USD