[Hiring] Vice President of Nursing Operations @InnovAge

Role Description

Under the direction and supervision of the Chief Nursing Officer, The Vice President of Nursing Operations leads and manages a national team of RN Case Managers. The primary responsibility of this role is to ensure the provision of comprehensive, coordinated care to participants. This includes dotted line oversight of Regional Nursing Directors and accountability for all performance measures. In addition, the Vice President is the strategic lead for the Hot Spot Team, deployed to centers as directed by the CNO. A significant part of the role involves developing high-functioning leadership within all nursing staff across the enterprise, including Nursing Staff Directors (NSDs) and other center-based nursing staff.

This position requires a strong focus on participant-centric care while providing effective oversight and education to nursing leaders and staff, balancing both clinical and business needs. The role demands a proactive approach in supporting center nursing leadership through effective triad collaboration, with Regional Nursing Directors reporting on a dotted line basis. The Vice President's leadership is crucial in driving operational excellence and ensuring alignment with the organization’s goals and mission.

Leadership – 90%

• Coaching and Mentoring: Coach and mentor the Regional Nursing Directors. Accountable for overall outcomes including staffing, budget, policies, and employee engagement in partnership with the CNO.
• Collaboration with Community Organizations: Collaborate with community organizations and healthcare providers to enhance participant access to community-based services.
• Hot Spot Team Leadership: Lead the Hot Spot Team to provide hands-on center support, training, coaching, mentoring, hiring, employee corrective actions plans, and ongoing consultative support.
• De Nova Team Participation: Integral part of the De Nova Team for nursing, including evaluation of center needs, start-up activities, hiring and training new nursing leaders, and partnership with the enterprise team to open new centers.
• Strategic Direction for RNCM Team: Provide strategic direction and guidance to the RNCM team, ensuring alignment with organization goals and mission.
• Supervision and Support of RNCM Team: Supervise and support RNCM team across InnovAge, providing mentorship, training, and professional development opportunities.
• Performance Indicators Monitoring: Establish and monitor key performance indicators to assess the quality, efficiency, and outcomes of RN Case management services.
• Development of Nursing Standards: Assist in the development of nursing standards of care for InnovAge.
• Fostering Collaborative Work Environment: Foster a collaborative and inclusive work environment that encourages teamwork, communication, and a participant-centric approach to care.
• Regulatory Compliance and Best Practices: Ensure compliance with all applicable regulatory requirements, accreditation standards, and best practices in nursing practices.
• Audit and Quality Improvement: Conduct regular audits and quality improvement activities to identify areas for improvement and implement corrective action as needed.
• Budget and Reports Review: Reviews budgets/reports to ensure accurate center staffing, compliance, utilization.
• KPI Analysis: Analyze KPIs to identify opportunities to improve existing nursing programs and operations.
• Consultation with Stakeholders: Consult with stakeholders across the enterprise to identify training and special project needs.

Administration – 10%

• Recommend Program Improvements: Recommend nursing program improvements to the CNO and assist with implementing changes approved.
• Cross-Functional Engagement: Engage cross-functionally with all departments to assist the centers in meeting or exceeding metrics/compliance/staffing.
• Staffing and Training for New Centers: Assist with staffing/training for new centers/new business.

Travel Requirements

• Remote position
• Travel between InnovAge worksites, with overnight out of state travels
• Travel to participant and potential participant homes and/or other off-site locations

Qualifications

• Bachelor of Science in Nursing (BSN) or Registered Nurse (RN) with equivalent experience will be considered.
• Current Registered Nurse License required in all states where InnovAge operates. Must hold a Compact License and ability to obtain a California license within 6 months of starting.
• Current CPR certification, or ability to obtain within a specified timeframe.
• 10+ yrs management experience in nursing/patient care leadership.
• 10+ yrs in nursing/healthcare, with a focus on post-acute, ambulatory care, or geriatrics.
• Proven experience in care redesign, workforce development, and mentorship of leaders, especially in a multistate environment.
• Demonstrated ability to lead complex organizational changes using influence and education.
• In-depth knowledge and experience in national healthcare trends, particularly related to senior care and community programs.
• At least ten years of experience in internal medicine or family practice, with a focus on geriatrics (long-term care, palliative care, or end-of-life care).
• Strong track record in leading and implementing cultural change.
• Self-motivation with a commitment to continuous improvement of processes and procedures.
• Robust analytical, quantitative, and operational skills.
• Proven ability to lead and build cross-functional teams to achieve measurable results.
• Demonstrated flexibility in managing multiple responsibilities simultaneously.

Preferred

• Masters degree in Nursing
• Additional certifications relevant to geriatric care, healthcare management, or leadership.
• Experience in policy development and implementation within a healthcare setting.
• Advanced skills in strategic planning and healthcare service development.
• Experience with electronic health record systems and healthcare informatics.
• Demonstrated ability in financial management and budgeting within a healthcare context.
• Strong interpersonal and communication skills, with proven experience in stakeholder engagement and relationship building.
• Experience in working with diverse populations and fostering an inclusive workplace.

Benefits

• Medical/dental/vision insurance
• Short and long-term disability
• Life insurance and AD&D
• Supplemental life insurance
• Flexible spending accounts
• 401(k) savings
• Paid time off
• Company-paid holidays

Compensation

$165,000 - $185,000

Company Description

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status.