[Hiring] Vice President of Clinical Excellence @Ivy Rehab

Role Description

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

The VP of Clinical Excellence at Ivy Rehab is a strategic leader who oversees Quality Improvement and Patient Safety/Quality Assurance and provides strategic oversight of clinical matters, ensuring that clinical priorities are aligned with operational strategy. This leader is responsible for defining standards of care, driving clinical innovation, and fostering a "Culture of Learning and Performance" across the enterprise. This role will report directly to our Chief Medical Officer (CMO).

• Quality Improvement (QI) & Clinical Outcomes
  • Create and implement the overarching QI strategy and draft necessary clinical policies and teaching materials.
  • "Build the train tracks" for QI and operations teams to deliver clinical excellence at the clinic level.
  • Establish enterprise-wide metrics to drive desired clinical outcomes of quality, service, and patient experience; mine regional data to develop actionable plans for Regional Directors to execute.
  • Establish forums and practices for collective learning within the organization for continuous quality improvement.
  • Use evidence-based guidance established by the Clinical Council to differentiate Ivy Rehab in the market, creating the most desired place to give and receive care.
• Patient Safety & Quality Assurance
  • Build and manage a robust reporting system for incident reports, "near misses," and harm events.
  • Oversee root cause analysis (RCA), trend analysis, and the development of remedial action plans to address safety incidents.
  • Strengthen a proactive safety culture through auditing, annual training, and the implementation of the IHI Framework.
• Clinical Governance & Leadership
  • Collaborative priority setting with field clinicians to define the "Ivy Way" for clinical care.
  • Work with the Council to select discipline-specific metrics (e.g., Ortho, Pediatrics, ABA) that best characterize the impact of treatments.
  • Manage and coach functional leads within the three clinical pillars ensuring high performance and professional growth.

Qualifications

• Clinical background (PT, OT, SLP, BCBA, or similar) and degree required.
• A minimum of five (5) years of clinical leadership experience, preferably in an outpatient healthcare setting.
• Experience designing, implementing, and evaluating patient safety programs or related quality improvement initiatives in a healthcare setting.
• 2+ years of experience in quality improvement, performance improvement, operations, or related analytical roles.
• Experience using improvement methodologies such as PDSA cycles, root cause analysis, and process redesign.
• Strong data analysis skills with proficiency in tools such as Excel, and familiarity with quality metrics/KPIs; Lean Six Sigma or CPHQ certification preferred.
• A strong people leader who will prioritize growing their internal team.

Benefits

• We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.
• Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need.
• Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.