Role Description
Lap of Love Veterinary Hospice seeks to add a key member to its growing team by employing a dynamic Hospice Care Nurse to support our Hospice Care Team, an extension of Lap of Loveβs Practice Operations department. This individual will play an instrumental role in Lap of Loveβs day-to-day operations by providing support to our veterinarians throughout the nation to ensure the utmost quality of care for our hospice patients. Responsibilities include:
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Monitoring existing hospice cases and assuring timely follow-ups.
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Encouraging re-checks with our doctors.
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Assisting veterinarians with prescription refills.
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Providing resources to families.
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Reviewing and managing the library of hospice write-ups.
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Becoming a resource to our Support Center team for veterinary related questions on an ad hoc basis.
Qualifications
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Certification in veterinary care - CVT, LVT, RVT or equivalent required.
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Familiarity with multiple old-age related illnesses, quality of life, and disease management decisions preferred.
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A minimum of 3 years of Client Care experience.
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Confident, independent thinker, and self-starter.
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Strong organizational skills with high attention to detail.
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Strong oral and written communication skills.
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Willingness to work with others and respect their views.
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Ability to handle multiple tasks with limited supervision.
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Excellent follow-up skills.
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Strong leadership skills.
Requirements
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Able to sit for prolonged periods of time of up to 8 hours per day.
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Able to frequently communicate by telephone and through use of computer technologies, including but not limited to email, text, and video conferencing.
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Possess manual dexterity, fine motor skills, and the ability to operate a computer, read a computer screen and type on a keyboard for prolonged periods of time of up to 8 hours per day.
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Able to multitask using multiple computer tabs/platforms while engaging in conversation.
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Average or above average working knowledge of computers, email, video conferencing technologies, and digital medical records.
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Able to quickly learn custom software and other programs, such as Zoom, Sunshine, and Google Suite.
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Average or above average working knowledge of the internet and scheduling and communications applications and software, such as Gmail, Google Calendar, and web-based communication platforms.
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Access to reliable and secure internet.
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Maintain confidentiality of all patient, client, and business information.
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Comply with all applicable laws, regulations, policies, procedures, and guidelines.
Benefits
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Health Insurance Plan (Medical) with 100% employee paid HSA option available.
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Dental and Vision Plans.
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Retirement Plan (Traditional 401k with 3% match and Roth 401k).
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Paid Time Off.
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Bereavement Leave.
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Paid Parental Leave.
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Company Funded Wellness Resources (Mental, Financial, and Physical).
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Life Insurance (Basic, Voluntary, and AD&D).
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Short Term and Long Term Disability Insurance.
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Training & Development.
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Pet Insurance.