[Hiring] Verification of Benefits Specialist @Dreem Health

Role Description

The Verification of Benefits Specialist is responsible for conducting comprehensive insurance eligibility and benefit investigations to ensure accurate patient access, transparent financial communication, and compliant revenue cycle operations.

• Verifies coverage and determines network status (facility and provider-level).
• Identifies authorization requirements and calculates patient financial responsibility prior to service.
• Ensures timely and precise documentation in internal systems to support Good Faith Estimates, billing accuracy, and clean claim submission.
• Requires direct patient interaction to obtain updated insurance details and clarify benefit information.
• Proactively communicates financial expectations in a professional, empathetic, and compliant manner.

The ideal candidate combines technical insurance knowledge with strong communication skills, critical thinking, and the ability to manage high-volume workflows without compromising accuracy.

This is an exciting opportunity for someone who is passionate about patient care and wants to make a real impact on how care is delivered at scale.

Qualifications

• Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus.
• Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems.
• Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment.
• Ability to work autonomously while interacting effectively with healthcare providers and payors.
• Foundational understanding of Insurance Authorization process and medical record management.
• A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes.

Requirements

• Completion of a Medical Assistant program or equivalent healthcare experience.
• Excellent customer skills with an ability to multitask in a fast-paced environment.
• High level of empathy and understanding of patients' needs as you strive to provide exceptional patient service and support throughout their care journey.

Benefits

• Be part of an international team across the US, Paris, Belgium, and Vienna.
• Comprehensive health benefits (medical, dental, vision).
• 401(k) with company match.
• 20 days PTO + 10 paid holidays + sick leave.
• FREE One Medical membership.
• Internet stipend.

Company Description

Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow.

At Sunrise Group, we’re tackling real sleep health challenges that affect millions. We keep things clear and simple, value trust and collaboration, and lead with optimism and compassion. These values guide everything we do.