Role Description
When you join RadNet as a Utilization Department Lead, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders - patients, providers, payors, and regulators to achieve the best clinical outcomes.
-
Creates, edits, or cancels new or current patient orders, and notifies staff of changes when necessary.
-
Enters accurate information in the system for appointment scheduling, rescheduling, cancellation, and comment entry.
-
Works closely with referring physiciansβ staff to obtain patient notes and begin the process of authorizations.
-
Communicates and interacts with all departments effectively and professionally.
-
Ensures accurate, timely, and thorough documentation and completion of all necessary paperwork, according to established standards.
-
Follows all HIPAA, compliance, privacy, and confidentiality standards.
-
Maintains patient confidentiality at all times.
-
Contacts medical groups and offices as needed to obtain information needed to complete cases.
-
Imports referrals and patient paperwork into eRAD RIS.
-
Completes all paperwork in a timely and accurate manner.
Qualifications
-
California State Licensed Vocational Nurse
-
A high school diploma or general education degree (GED)
-
2 years of UM or medical job-related experience preferred.
-
Experience working with Microsoft Excel, Office, and Word is preferred.
-
Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communication skills.
-
Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.
Requirements
-
Passionate about patient care and exercise sound judgment and an ability to remain professional in all situations.
-
Demonstrate effective and professional communication, interpersonal skills, and respect with patients, guests, and colleagues.
-
Have a structured work approach, understand complex problems, and are able to prioritize work in a fast-paced environment.
Benefits
-
Comprehensive Medical, Dental, and Vision coverages.
-
Health Savings Accounts with employer funding.
-
Wellness dollars.
-
401(k) Employer Match.
-
Free services at any of our imaging centers for you and your immediate family.
-
Pay Range: $23.00 - $25.00 per hour.