[Hiring] Triage RN @Pacific Cancer Care

Role Description

Manage chemotherapy side effects and oncological emergencies via telephone triage and in-person assessment.

• Determine appropriate care setting (ER, clinic, homecare) and coordinate follow-up care.
• Prescribe and communicate treatment plans and patient teaching per established protocols.
• Triages phone calls according to acuity; provides or obtains sound nursing advice/medical response same day (90% of the time).
• Notify MD of urgent/critical findings for response within 30 minutes; identify patients requiring ER transfer.
• Respond to patient requests for refill prescriptions, lab or radiology results promptly; clarify prescriptions with outside pharmacies as needed.
• Coordinate referrals to external providers (home health, DME, etc.) and ensure services are established.
• Demonstrate understanding of commonly used oral chemotherapy and targeted agents, including side effect management.
• Provide patient and family education regarding medications, toxicities, and management strategies.
• Ensure follow-up calls for patients on oral agents to assess compliance and toxicity.
• Submit prescriptions to specialty pharmacies and obtain prior authorizations as required.
• Complete referral paperwork thoroughly, including MD signatures.
• Navigate ONCO EMR to obtain information, add tests, activities, and medications accurately.
• Utilize community and online resources for patient and family support.
• Participate in INR monitoring and dosing; review labs and adjust Coumadin per guidelines and/or MD recommendation.
• Complete Death Certificate worksheets and sympathy cards with appropriate signatures.
• Upholds PCC’s mission, values, and culture by promoting compassionate, patient-centered care.
• Contribute to our safe, healthy, harmonious, positive, productive and professional work environment and culture.
• Other duties and responsibilities as needed and assigned.

Qualifications

• Associate’s degree in nursing; BSN preferred; MSN a plus.
• Current California RN license.
• BLS certification.

Requirements

• 1 year minimum of oncology, patient triage and infusion experience, 2-3 years’ experience strongly preferred.
• Strong patient education, assessment, and communication skills.
• Ability to manage time effectively and meet performance standards.
• Proficiency in EMR systems (OncoEMR preferred).
• Ability to work well independently and with others.

Physical Factors

• Vision sufficient to read handwritten, typed and computer documents throughout the shift.
• Speech and hearing sufficient to receive and communicate detailed information clearly by phone and in person with diverse audiences.
• Motor skills sufficient to reach, lift, bend, and handle, use or operate computer terminal, fax machine, copier, telephone, files, and other materials.
• Physical ability to sit, stand or otherwise remain stationary post for long periods of time.
• Physical ability to walk up and down stairs multiple times throughout the day.