[Hiring] Transitional Care Manager @BAYADA Home Health Care

Role Description

BAYADA Home Health Care is seeking a compassionate, driven, and relationship-focused Transitional Care Manager to support the ERM market. This is a non-clinical role focused on building referral relationships, connecting clients and families with home health services, and supporting successful transitions from hospitals and other health care settings to care at home.

What you’ll do:

• Develop and maintain strong professional relationships with Ennoble Care stakeholders and partners.
• Serve as a central point of coordination for the two-way Ennoble–BAYADA referral pathway.
• Drive referral conversion and timely follow-through by monitoring referrals through the scheduling and care-initiation process.
• Manage and review referral pending reports daily, proactively following up on outstanding referrals.
• Help maintain visibility into referral status across the partnership and close the communication loop with stakeholders.
• Build trust and engagement with internal Ennoble champions and external partners.
• Develop a strong understanding of BAYADA’s home health services and the Ennoble–BAYADA referral processes.
• Identify opportunities to strengthen the Ennoble–BAYADA referral pathway.
• Gather and communicate referral information accurately to the appropriate teams.
• Coordinate the non-clinical aspects of referrals and facilitate timely communication among teams.
• Maintain accurate referral information, follow-up activity, pending status, and required documentation.
• Partner closely with BAYADA local sales leadership and assigned marketers.
• Collaborate with fellow Transitional Care Managers and service-office teams to identify barriers and share best practices.
• Represent BAYADA professionally in interactions associated with the Ennoble Care partnership.

Qualifications

• This is a non-clinical position; a clinical license is not required.
• At least three years of experience in sales, marketing, community relations, health care business development, referral coordination, customer service, or a similar role.
• Previous experience working with hospitals, rehabilitation facilities, physician practices, discharge planners, or community-based health care partners preferred.
• Demonstrated record of strong interpersonal, communication, and relationship-building skills.
• Ability to build credibility and establish productive relationships with referral sources and health care professionals.
• Strong organization, follow-through, and time-management skills.
• Ability to work independently, manage priorities, and collaborate effectively across teams.
• Willingness and ability to travel regularly throughout the assigned ERM market.
• Commitment to BAYADA’s mission, values, and standards of service.

Benefits

• Weekly pay.
• Eligibility for an incentive plan.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid holidays, vacation, and sick leave.
• Employer-paid life insurance.
• 401(k) with company match.
• Direct deposit.
• Employee assistance program.
• Ongoing professional development and support.
• The opportunity to work for a mission-driven organization that values and supports its employees.

Company Description

BAYADA is a nonprofit organization that has remained independently operated and has never been sold. With a team of over 35,000 employees, BAYADA served 168,660 clients in 2025. The organization currently provides services across 22 states and 6 countries—and continues to grow.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability.