Role Description
Eventus WholeHealth delivers an integrated model of care to adults who reside in a variety of settings including but not limited to skilled nursing facilities, assisted living facilities, independent living, and in personal homes. These services are provided through a network of Eventus WholeHealth providers who include Physicians, Nurse Practitioners, Physician Assistants, Care Team Advocates, and in-house Support Staff. Telemedicine uses videoconferencing equipment to send and receive patient medical information and pictures. Eventus WholeHealth telemedicine providers deliver medical services to patients at assigned contract sites according to site-specific protocols.
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Provide primary-care telemedicine services in accordance with Eventus site-specific protocols and consistent with the standard of care for the specialty of family medicine, geriatric medicine, and/or internal medicine.
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Perform other duties and activities as appropriate and/or assigned by Eventus Management.
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Manage facility and other partners relationships, organization, patient consents, CCM, and billing.
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Provide on-call tele triage per established protocol policy.
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Confirm treatment and telehealth consents are signed prior to telemedicine visit.
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Follow Eventus telehealth visit etiquette protocols.
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Include family members in the visit, as appropriate.
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Be familiar with telemedicine equipment, delivery platform, and software.
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Ensure the patient has the proper equipment available.
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Notify the director of tele triage if equipment issues arise.
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Complete documentation and sign all orders specific for the telemedicine visit immediately after completing the visit.
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Manage all narcotic prescriptions per Eventus RX Policy.
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Notify the patient’s regular provider of visit and triage treatment plan via EMR.
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Adhere to the newest agreed upon triage schedule.
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Establish and maintain open and positive communications with facility staff and administration.
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Provide verbal and/or written instruction or feedback regarding medications and other pertinent caregiver information.
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Give time for questions to be asked by patient, family, or staff members.
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Establish when the patient should be seen next.
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Collect and document all required data on the same day.
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Be knowledgeable of and adhere to Eventus standards, policies, and procedures.
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Comply with all regulatory agencies governing health care delivery.
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Conduct self in a professional manner, avoiding gossip and negative comments.
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Maintain appropriate interpersonal boundaries and professional attire when on call.
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Maintain patient confidentiality including appropriate use of cell phone, emails, text messaging, patient charts, and EMR.
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Agree to abide by and be knowledgeable of HIPAA rules and regulations.
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Maintain multiple practice licenses and comply with each state’s practice regulations, as requested by Eventus.
Qualifications
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Master’s degree in Nursing from an accredited educational institution and a current and valid license to practice advanced practice nursing issued by the state where you are providing tele triage.
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All certifications necessary to perform one’s responsibilities must be current and valid.
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Specialization in geriatric, family, or internal medicine desired.
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Licensed in KY and IN to start. Additional state licenses may be required as requested.
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OR have graduated from a physician assistant educational program that is accredited by a National Commission on Accreditation of Allied Education Programs.
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Have passed the national certification examination of the National Commission on Accreditation of Certification of Physician Assistants.
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Licensed in KY and IN to start. Additional state licenses may be required as requested.
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Specialization in geriatric, family, or internal medicine desired.
Requirements
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Knowledge of theory, practice, and regulations to give and evaluate patient care.
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Knowledge of rules and regulations of bodies governing health care.
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Knowledge of Eventus WholeHealth policies and procedures.
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Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.
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Skill in gathering and analyzing physiological, socioeconomic, and emotional patient data.
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Skill in accurately evaluating patient problems and providing appropriate advice, intervention, or referral.
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Skill in documenting clinical services.
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Skill in using computer technology.
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Skill in exercising a high degree of self-direction, judgment, and discretion.
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Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff, and the public.
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Ability to react calmly and effectively in emergency situations.
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Ability to interpret, adapt and apply guidelines and procedures.
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Ability to work collaboratively with all members of the health care team.
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Ability to make responsible decisions within the scope of the provider’s license.
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Ability to evaluate and make recommendations for continuous quality improvement.
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Ability to handle confidential and sensitive information.
Benefits
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Sedentary physical demands.
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Ability to lift equipment and small items which is generally not more than 10 pounds needed.
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Flexibility of schedule at times may be required.
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Work may be busy and demand multi-tasking.