[Hiring] Telephonic Nurse Practitioner @UnitedHealth Group

Role Description

Sign-on Bonus up to $30,000 for External Candidates

Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required

Full-Time (40 Hours)

The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers, and facility staff providing 24/7 coverage including holidays.

In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work-life balance.

Scheduling:

• This is a Full Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage.
• Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams.
• 24/7 coverage required.
• Minimum commitment of 40 hours per week.
• Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs.
• Expectations that you are working or have approved PTO for 26 weekends a year.
• Unapproved time away/Unpaid Time Off will result in the need to add additional weekend shifts to your schedule based on need.
• Holidays are required for all APCs on a rotation basis.
• Holiday scheduling is completed at the beginning of the year for advanced planning.

Primary Responsibilities:

• Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members.
• Available to use video platform based on clinical need.
• Working hours should be performed in a secure location as patient privacy is required.
• Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours.
• Deliver cost-effective, quality care to members.
• Manage both medical and behavioral, chronic, and acute conditions effectively, in collaboration with a physician or specialty provider.
• Perform comprehensive assessments and document findings in a concise/comprehensive manner.
• Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit.
• Ensure that all quality elements are addressed and documented.
• Utilize evidence-based practice guidelines.
• Must attend and complete all mandatory educational and MyLearning training requirements.
• Coordinate care as members transition through different levels of care and care settings.
• Monitor the needs of members and families while facilitating any adjustments to the plan of care.
• Review orders and interventions for appropriateness and response to treatment.
• Address and be able to have advanced care plan conversations with members and families.
• Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers.
• Exhibit original thinking and creativity in the development of new and improved methods and approaches.
• Function independently and responsibly with minimal need for supervision.
• Demonstrate initiative in achieving individual, team, and organizational goals and objectives.
• Participate in quality initiatives.
• Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling.

Qualifications

• NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program.
• Active and unrestricted license in the state which you reside, as well as State of New York and the State of Massachusetts.
• Ability to gain a collaborative practice agreement, if applicable in your state.
• Active Nurse Practitioner certification through a national board.
• Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations.
• Proficient computer skills including the ability to document medical information with written and electronic medical records.

Requirements

• 3+ years of clinical experience as an APC.
• Active and unrestricted license in additional states: New York, New Jersey, Connecticut, Maine, New Hampshire, Rhode Island.
• Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs.
• Experience working in a nursing home, or with seniors in an acute care facility.
• Understanding of Geriatrics, Chronic Illness, and acute disease management.
• Understanding of Advanced Illness and end of life discussions.
• Ability to develop and maintain positive customer relationships.
• Adaptability to change.

Benefits

• Compensation generally ranges from $125,000 - $175,000.
• Total cash compensation includes base pay and bonus based on several factors.
• Comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.