[Hiring] Telephonic Case Manager RN @UnitedHealth Group

Role Description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Employee must reside in the state of Florida within the Jacksonville and surrounding metro areas. If you are located in the state of Florida, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Making outbound calls to assess members' current health status and ensuring members receive the necessary services and resources
• Identifying gaps or barriers in treatment plans
• Providing patient education to assist with self-management
• Coordinating care for members
• Making referrals to outside sources
• Coordinating services as needed (home health, DME, etc.)
• Educating members on disease processes
• Encouraging members to make healthy lifestyle changes
• Documenting and tracking findings

Qualifications

• Current Florida Registered Nurse license
• 2+ years of experience in a hospital setting, acute care, or direct care
• 1+ years of case management experience
• Intermediate level of proficiency with MS Word, Teams, Excel and Outlook
• Reside in the Jacksonville/Gainesville Metro Areas

Requirements

• Bachelor's Degree (Preferred)
• Experience with electronic charting (Preferred)
• Experience with arranging community resources (Preferred)
• Field-based work experience (Preferred)
• Telephonic Case Management experience (Preferred)
• Background in managing populations with complex medical needs (Preferred)
• Bilingual - Spanish (Preferred)
• Demonstrated solid organizational skills (Soft Skill)

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)