Role Description
This is a temporary, full-time, flexible work from home position lasting at least 6 months and can be located anywhere in the U.S. You must possess a New Jersey RN or LPN License.
Join our compassionate team and help make a positive difference in an injured person’s life. As a Telephonic Case Manager, you will work closely with:
-
Treating physicians/providers
-
Employers
-
Customers
-
Legal representatives
-
The injured/disabled person
In this role, you will:
-
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
-
Use advanced knowledge of types of injury, medications, comorbidities, treatment options, and job duties to advise on a treatment plan.
-
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
-
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
-
Work with employers and physicians to modify job duties where practical to facilitate early return to work.
-
Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
-
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
-
Complete other duties, such as preparing status updates for submittal to customers, assisting in training/orientation of new staff as requested, and other duties as assigned.
Qualifications
-
Education: Associates Degree or Bachelor’s Degree in Nursing or related field.
-
Experience: 2+ years telephonic clinical practice preferred. Workers’ compensation-related experience preferred.
-
Skills:
-
Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
-
Ability to work independently.
-
Knowledge of basic computer skills including Excel, Word, and Outlook Email.
-
Proficient grammar, sentence structure, and written communication skills.
-
Certifications, Licenses, Registrations:
-
Active Registered Nurse (RN) license required. Must be in good standing.
-
URAC-recognized certification in case management preferred (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
-
Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
-
Internet: Must have reliable internet.
Benefits
-
Full and comprehensive benefits program
-
24 days of paid vacation/holidays in your first year plus sick days
-
Home office equipment including laptop and desktop monitor
-
Mileage and travel reimbursement
-
Employee Assistance and Referral Program
-
Hands-on workers’ compensation case management training
-
Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts
-
Life and AD&D Insurance
-
401(k)
-
Tuition Reimbursement
-
Compensation range: $71,000 - $72,800 annually, based on skills, experience, and education.