Role Description
This is a full-time, flexible work from home position and can be located anywhere in the U.S.
As a Telephonic Case Manager, you will:
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Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
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Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
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Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
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Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
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Work with employers and physicians to modify job duties where practical to facilitate early return to work.
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Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
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Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
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Complete other duties, such as preparing status updates for submittal to customers, assisting in training/orientation of new staff as requested, and other duties as assigned.
Qualifications
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Education: Associates Degree or Bachelor’s Degree in Nursing or related field.
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Experience: 2+ years clinical practice preferred. Workers’ compensation-related experience preferred.
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Skills:
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Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
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Ability to work independently.
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Knowledge of basic computer skills including Excel, Word, and Outlook Email.
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Proficient grammar, sentence structure, and written communication skills.
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Certifications, Licenses, Registrations:
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Active Registered Nurse (RN) license required. Must be in good standing.
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URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
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Internet: Must have reliable internet.
Requirements
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RN Compact license + a non-compact license required.
Benefits
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Full and comprehensive benefits program.
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24 days of paid vacation/holidays in your first year plus sick days.
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Home office equipment including laptop and desktop monitor.
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Employee Assistance and Referral Program.
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Hands-on workers’ compensation case management training.
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Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts.
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Life and AD&D Insurance.
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401(k).
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Tuition Reimbursement.
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Compensation ranges from $54,000 - $86,000 annually, based on skills, experience, and education.