[Hiring] Telehealth Triage RN @WelbeHealth

Role Description

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model.

The WelbeHealth Advocate Nurse provides outstanding continuity of care when the PACE center is closed within their scope of practice. The WelbeHealth Advocate Nurse is accountable for:

• Answering phones after hours (evening, nights, weekends, and holidays)
• Resolving logistical issues that arise both over the phone and during visits to participants’ residences or acute care settings
• Consulting with other clinical staff on call, as needed

This role is different because WelbeHealth Advocate Nurses at WelbeHealth:

• Work fully remote and are not on call
• Build relationships with participants rather than providing short-term care

On the day-to-day, you will:

• Handle calls (inbound/outbound) as assigned, responding as appropriate within their scope of practice, and consulting with other clinicians, including on-call providers
• Coordinate telehealth meetings between participants and clinicians
• Ensure timely care delivery, as well as resolve basic issues, escalating to management as necessary
• Troubleshoot and effectively resolve logistical care delivery issues relating to aspects such as transportation, medication delivery, and hospital discharge when daytime care teams or responsible central teams are not available
• Support the clinical care and home health teams to manage smooth care transitions between settings (hospitals, skilled nursing facilities, etc.), escalating changes in participants’ conditions as appropriate

Qualifications

• Graduate of an Accredited School of Nursing with an unencumbered RN license
• Nursing knowledge and skills necessary to treat frail, elderly participants and manage complex clinical situations
• Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
• Excellent clinical, organizational, and communication skills in settings with seniors, their families, and interdisciplinary team members
• Able to work assigned shift which may include days, evenings, nights, weekends, holidays, and overtime

Requirements

• Seeking a WelbeHealth Advocate Nurse that ideally has triaging experience

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - 17 days of personal time off (PTO), paid holidays observed annually, and 6 sick days
• 401k savings + match
• Comprehensive compensation package including base pay and bonus
• Additional benefits

Compensation Offering

$47.74 — $63.02 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected].