[Hiring] Telehealth Coordinator @Providence

Role Description

The Telehealth Coordinator serves as a critical extension of the Virtual Care & Digital Health (VCDH) clinical care team, enabling safe, timely, and effective delivery of patient care through telehealth services. This role ensures providers can deliver high-quality virtual care without operational or technical barriers by:

• Facilitating clinical workflows
• Coordinating provider participation
• Supporting real-time care delivery

Working closely with:

• Medical Directors
• Service Line Leaders
• Clinical Program Managers
• Provider Network Leadership

The Telehealth Coordinator supports provider engagement across multiple medical groups and aligns enterprise telehealth services with local clinical care delivery. This role bridges clinical care delivery and digital operations, ensuring telehealth functions as a seamless extension of provider practice while maintaining high standards of patient access, safety, and care quality.

Qualifications

• Bachelor's degree in a related field, or an equivalent combination of education and experience (2 years of healthcare experience in lieu of the degree)
• 2 years of healthcare operations, telehealth, clinical support, or digital health experience

Requirements

• 2 years of experience supporting providers/clinical teams in care delivery settings
• 1 year of experience with Epic and/or telehealth platforms, telephony systems, and/or CRM tools

Benefits

• Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Time off benefits (paid parental leave, vacations, holidays, health issues)
• Voluntary benefits
• Well-being resources

Learn more at providence.jobs/benefits .