[Hiring] Surgical Sterilization Systems Field Service Specialist @Steris

Role Description

At STERIS, our purpose is to help Customers create a healthier, safer world through innovative healthcare and life sciences solutions. As a remote Field Service professional, you’ll be the face of STERIS inside hospital environments—bringing operating rooms and sterile processing departments the reliability they count on.

A day in this role:

• Start your day from home, review your schedule, and head to a hospital with your company-provided vehicle, phone, and laptop.
• Diagnose and repair surgical support equipment—sterilizers, washers, ultrasonics, steam generators, and cart washers.
• Handle new installs and upgrades across mechanical, electromechanical, and electronic systems.

What you’ll own:

• Troubleshoot, repair, and maintain STERIS and competitive equipment used in surgical and sterile processing settings.
• Independently plan your day to complete preventive maintenance, service and warranty calls, installations, and field upgrade programs.
• Use digital tools to document work, meet regulatory compliance needs, and escalate complex issues with Tech Support, Engineering, and Service Contract Management.
• Present repair options, pricing, and timelines to Customers; collaborate with Sales to enhance Customer experience and spot revenue opportunities.
• Support multiple facilities within your territory based on Customer contracts and needs.

Qualifications

• High School Diploma or GED and 4+ years of work experience, including 2+ years in a mechanical/technical role.
• An Associate’s degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement.
• Valid driver’s license and the ability to meet background and physical assessment elements required to obtain and maintain vendor credentialing.
• Experience engaging with Customers and teammates; clear written and verbal communication.
• Comfort with basic computer tasks (Windows, email, navigation, mobile apps, and data entry across multiple systems).
• Flexibility for early/late hours and occasional overnights based on Customer and business needs; ability to meet hospital/Customer credentialing requirements.

Benefits

• Pay range for this opportunity is $65,000.00 - $75,000.00. This position is eligible for bonus.
• Minimum pay will meet or exceed any applicable county/city minimums.
• Base salary + incentive compensation.
• Company-provided vehicle, cell phone, and laptop.
• Hands-on training program.
• Paid Time Off plus 9 corporate holidays annually.
• Medical, dental, and vision coverage.
• Healthcare and Dependent Care FSAs.
• Short- and Long-Term Disability.
• 401(k) with Company match.
• Parental leave.
• Tuition reimbursement.
• Additional optional benefits and discounts.
• Assessment and promotional opportunity after 18 months of service.

Company Description

STERIS is a global leader in products and services that support patient care with a focus on infection prevention. We are a $5 billion, publicly traded company (NYSE: STE) with approximately 17,000 associates serving Customers in over 100 countries.