[Hiring] Supervisory Pharmacy Technician @Tomah VA Medical Center

Role Description

This position is located within the Veterans Affairs VISN 12 Pharmacy Clinical Contact Center. The certified GS-9 Pharmacy Technician Supervisor is responsible for the supervision of all Pharmacy non-pharmacist technical staff and volunteers.

Major Duties:

• Develop the work schedule, plan and grant leave, and rotate duties of the pharmacy technician staff.
• Continuously analyze and reassess priorities, redirecting staff to assure that workload demands are accomplished in the most effective, efficient, and economic manner possible.
• Assist with the development of performance standards that are realistic, challenging, and supportive of the organizational mission, vision, and goals.
• Responsible for ensuring all employees meet performance standards and competencies; identify areas for improvement as needed.
• Recommend counseling and disciplinary action based upon conduct under the supervision of the Chief of Pharmacy Supervisor with guidance from Employee Labor Relations.
• Conduct technician meetings to assure proper updates of departmental and local pharmacy communications.
• Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities.

Work Schedule: Monday - Friday; 8:00am - 4:30pm

Remote: This is a remote position

Virtual: This is not a virtual position.

Functional Statement #: 09427F

Qualifications

• Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
• Basic Requirements:
• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:
  • (1) Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT).
  • OR
  • (2) National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT).
• Grade Determinations:
• Pharmacy Technician, GS-09 Experience: One year of progressively complex experience equivalent to the lower grade level.
• Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:
  • (a) PTCB as a CPhT.
  • OR
  • (b) NHA as a ExCPT.
• Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs and meet any additional KSAs for the assignment, if indicated:
  • (a) Expert knowledge serving as a key resource advising others in their particular specialty area or section of the pharmacy (such as procurement, sterile compounding (USP compounding standards), controlled substances DEA, automation, clinical pharmacy, lead tech, contact center, etc.).
  • (b) Skill in analyzing data for self-driven (independent) performance improvement projects, workload analysis, and statistical reports.
  • (c) Skill in solving problems and implementing corrective actions to maximize outcomes in their program area.
  • (d) Ability to maintain special accreditations and prepare for national reviews/inspections (e.g., The Joint Commission, Inspector General, American Society of Health System Pharmacists®, controlled substance inspections).
  • (e) Ability to develop training programs and material for orientation, competency development, and educational needs for regulatory requirements within the specialized pharmacy program area.

Reference: For more information on this qualification standard, please visit VA Qualification Standards .

The full performance level of this vacancy is GS-9.

Requirements

• Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service.