Role Description
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
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Supervises Prior Authorization, Concurrent Review, and/or Retrospective Review Clinical Review team to ensure appropriate care to members.
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Supervises day-to-day activities of utilization management team.
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Monitors and tracks UM resources to ensure adherence to performance, compliance, quality, and efficiency standards.
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Collaborates with utilization management team to resolve complex care member issues.
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Maintains knowledge of regulations, accreditation standards, and industry best practices related to utilization management.
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Works with utilization management team and senior management to identify opportunities for process and quality improvements within utilization management.
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Educates and provides resources for utilization management team on key initiatives and to facilitate ongoing communication between utilization management team, members, and providers.
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Monitors prior authorization, concurrent review, and/or retrospective clinical review nurses and ensures compliance with applicable guidelines, policies, and procedures.
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Works with the senior management to develop and implement UM policies, procedures, and guidelines that ensure appropriate and effective utilization of healthcare services.
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Evaluates utilization management team performance and provides feedback regarding performance, goals, and career milestones.
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Provides coaching and guidance to utilization management team to ensure adherence to quality and performance standards.
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Assists with onboarding, hiring, and training utilization management team members.
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Leads and champions change within scope of responsibility.
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Performs other duties as assigned.
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Complies with all policies and standards.
Qualifications
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Graduate of an Accredited School Nursing or Bachelor's degree.
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4+ years of related experience.
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Knowledge of utilization management principles preferred.
Requirements
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RN - Registered Nurse - State Licensure and/or Compact State Licensure required.
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CA RN LICENSE REQUIRED.
Benefits
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Competitive pay.
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Health insurance.
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401K and stock purchase plans.
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Tuition reimbursement.
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Paid time off plus holidays.
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Flexible approach to work with remote, hybrid, field or office work schedules.
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Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.
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Total compensation may also include additional forms of incentives.
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Benefits may be subject to program eligibility.