Role Description
We are seeking a Supervisor, RCM Coding to lead and support a high-performing coding team within a dynamic Revenue Cycle Management (RCM) environment. This role is ideal for an experienced certified coder with a strong background in emergency medicine coding and PatientKeeper workflows, who is ready to step into a leadership position. You will play a critical role in ensuring accurate, compliant, and timely coding practices, while mentoring team members and driving operational excellence across coding workflows.
Key Responsibilities:
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Supervise and provide day-to-day direction to the RCM Coding team, ensuring productivity and quality standards are met.
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Partner with the Manager of RCM Coding to audit charge capture and coding accuracy, ensuring compliance with ICD-10 CM guidelines.
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Train and onboard new coding staff on policies, procedures, and best practices.
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Review and resolve coding edits, denials, and charge hold errors within PatientKeeper and MMIS work queues.
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Identify coding trends by state and payor and recommend process improvements.
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Assist with billing corrections, reconciliation, and risk management-related coding issues.
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Manage HR-related responsibilities including hiring, performance management, and payroll support.
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Escalate productivity or quality concerns and support continuous improvement initiatives.
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Ensure strict adherence to PHI security and compliance standards.
Qualifications
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High School Diploma or equivalent.
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5+ years of experience as a certified AAPC coder.
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Strong knowledge of ICD-10, CPT, and medical terminology.
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Experience with claims processing across Medicaid, Managed Care, BCBS, and commercial payors.
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Proficiency in coding workflows, charge capture, and billing systems (PatientKeeper experience strongly preferred).
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Excellent organizational, analytical, and communication skills.
Requirements
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3+ years of supervisory or leadership experience (preferred).
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Associateโs or Bachelorโs degree in a related field (preferred).
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Certified Obstetrics & Gynecology Coder (COC) or similar specialty certification (preferred).
Benefits
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A mission-based company with an amazing company culture.
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Paid time off & holidays so you can spend time with the people you love.
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Medical, dental, and vision insurance for you and your loved ones.
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Health Savings Account (with employer contribution) or Flexible Spending Account options.
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Employer Paid Basic Life and AD&D Insurance.
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Employer Paid Short- and Long-Term Disability with Optional Short Term Disability Buy-up plan.
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Paid Parental Leave.
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401(k) Savings Plan with match.
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Legal Plan & Identity Theft Services.
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Mental health support and resources.