[Hiring] Supervisor Hospice Supportive Care Team @American Addiction Centers

Role Description

• Promotes an environment conducive to the delivery of quality patient care.
• Assists with chart audits and assures action is taken.
• Identifies trends in audits and communicates results to Manager and team.
• Assures field supervisory visits are accurately completed according to agency policy as necessary.
• Provides direction to the staff with clear responsibility for the coordination of resources to efficiently support day-to-day operations.
• Monitors and assures staff productivity according to established targets on a daily basis.
• Assures timely correction of charting deficiencies that impact revenue cycle and clinical operations by field team members.
• Monitors and assures reliability of clinical assessments, tracks and remedies variances in outcomes and adverse events, monitors productivity and on-call utilization, and makes recommendations to one up.
• Participates in the orientation of staff through ongoing direct teaching, coaching, observation, review, and precepting of staff.
• Assesses educational needs of clinical staff and assists in development and facilitation of in-services for staff.
• Coordinates and ensures 24-hour availability of field staff services and rotates in on-call with manager.
• Conducts tracers/joint visits and provides ongoing feedback to staff.
• In collaboration with the manager, conducts ongoing process improvement.
• Ensures accurate, timely, and thorough OASIS data cycle time.
• Works collaboratively with operational staff and other leadership to ensure growth and maintenance of established patient and referral relationships.
• Establishes and maintains quality standards, continually evaluating workflow and processes.
• Develops collaborative and cooperative relationships with customers, physicians, community organizations, and entities of Advocate Aurora Health at Home.
• Assists in Field Team Interview/Hiring and Selection.

Qualifications

• Nurse, Registered (RN) OR Physical Therapist OR Occupational Therapist.
• Bachelor’s Degree in Nursing, Physical Therapy, Occupational Therapy, or Speech Therapy.
• Typically requires 5 years of experience in clinical nursing or rehabilitation.
• Prefer 1 year of supervisory experience in management of staff and budgets.

Requirements

• Must possess and provide proof of a valid Driver License issued by the state of Wisconsin or Illinois, and a registered, functional car with adequate insurance coverage.
• Must have a thorough understanding of home health or hospice regulations, reimbursement, and care requirements.
• Strong verbal and written communication skills.
• Demonstrates an ability to organize, plan, and delegate work effectively and efficiently.
• Demonstrates an ability to resolve conflict, motivate staff, and interact with superiors, peers, and subordinates in a direct and professional manner.
• Demonstrates an ability to solve problems and make independent judgments and decisions based on experience and good judgment.
• License issued by the state in which the team member practices.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Eligibility for programs may depend on FTE or status (e.g., full-time, part-time, per diem, temporary, etc.).