[Hiring] Supervisor, Genetic Counseling Clinical Support, Clinical Indication @Baylor Genetics

Role Description

The Supervisor, Genetic Counseling Clinical Support, Clinical Indication oversees the day-to-day operations of a team of genetic counselors supporting clinical indication workflows. This role ensures work is completed accurately and on time, drives team performance toward quarterly goals, and supports efficient task scheduling and resource allocation.

• Contributes advanced clinical expertise through analytical review of clinical records.
• Extracts relevant clinical terms and supports genetic data analysis.
• Ensures consistent, high-quality execution of clinical indication support.
• Impacts genetic counselors, laboratory and operations teams, and downstream clinical and data functions.
• Success is demonstrated through timely completion of work, strong team performance against goals, accurate clinical analysis, and effective training and development of team members.

Qualifications

• Master’s degree in Genetic Counseling or related field.
• Certified Genetic Counselor (CGC) credential in good standing.
• Minimum of 3 years of professional experience as a genetic counselor.
• Demonstrated experience reviewing clinical records and applying clinical indication criteria.
• Strong organizational, communication, and analytical skills.
• Equivalent combination of education and experience may be considered.
• Preferred: At least 1 year of supervisory or team lead experience.
• Experience supporting clinical indication, data abstraction, or genetic data analysis workflows in a laboratory setting.

Requirements

• Oversee daily operations of the clinical indication team.
• Lead, coach, and evaluate team performance against quarterly goals, quality metrics, and productivity expectations.
• Manage task scheduling and personnel resource allocation.
• Support onboarding, training, and ongoing development of team members.
• Identify opportunities to improve process efficiency and workflow effectiveness.
• Conduct analytical review of clinical records.
• Provide clinical oversight and guidance on complex or escalated cases.
• Collaborate with cross-functional partners.
• Perform other duties as assigned to support team and organizational objectives.
• Comply with all company policies, procedures, and applicable regulatory requirements.

Benefits

• Location: Remote
• Physical Demands: Primarily sedentary work requiring extended periods of computer use.
• Work Environment: Professional remote office environment; no routine exposure to laboratory hazards.
• Travel Requirements: Minimal, as needed.
• Special Conditions: None.

Company Description

Baylor Genetics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, pregnancy, childbirth, or any other status protected by applicable federal, state, or local law. If you need an accommodation during the application process, please contact our Human Resources team.