[Hiring] SUD IOP Authorization and Back Up Residential Cycle Specialist @Nystrom & Associates, Ltd.

Role Description

As a SUD RESIDENTAL REVENUE CYCLE SPECIALIST at Sagent Behavioral Health, you will manage and optimize revenue-related processes for residential accounts. This role ensures:

• Obtaining appropriate prior authorizations
• Accurate billing
• Timely collections
• Accurate and timely payment posting to maximize financial performance

Qualifications

• Previous experience working with IOP SUD or Residential revenue cycle
• Minimum of two years working in health care residential or SUD IOP facilities preferred, particularly with billing, authorizations and unpaid claims
• Familiarity with insurance company guidelines and HIPAA regulations

Requirements

• Research, reconcile and resolve billing discrepancies and payment issues with payors
• Posting payments in a timely and accurate manner
• Professional and timely communication with providers and business office staff
• Attend and participate in monthly staff meetings and any other meetings and/or training sessions as indicated
• Back up for the end-to-end residential revenue cycle, including account setup, obtaining authorizations, billing, payment posting and collections
• Field/resolve provider and clinic inquiries via email or task ensuring inquiries are followed up on within 24 hours of creation
• Point person for Intensive Outpatient Program extensions and changes
• Obtain, track, and follow up on initial SUD authorizations/Referrals for Intensive Outpatient Program

Benefits

• Medical, Dental, Vision
• 401k, Long Term Disability, Short Term Disability and Life Insurance
• PTO and Time Off

Compensation

$23.00 - $25.00/hr

*Actual compensation may be determined by various factors such as education, experience, skillset, internal equity, schedule and/or location.

* Employees in these positions are W2.

Company Description

At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest—with 2,000+ team members across 80+ locations in five states—we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of:

• Ellie Mental Health
• LifeWorks
• Nystrom & Associates
• Psychiatric Associates
• Sandhill Counseling & Consultation
• Vantage Point

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values—Humility, Optimism, People-Centered, and Ethical Practice—we provide manageable caseloads, flexible schedules, and compensation options that work for you—from salary to production-based models.