[Hiring] State Hospital Care Manager @TRILLIUM HEALTH RESOURCES

Role Description

The State Hospital Transition Care Manager is responsible for providing complex care coordination targeting those with chronic, unresolved, or complex physical, behavioral health, and social determinant needs. This includes:

• Providing care planning with foundations in national evidenced-based and informed standards to do whole person care.
• Completing required documentation/paperwork/tasks in a software platform according to timelines.
• Serving as a member of the State Hospital integrated care team for the State Psychiatric inpatient setting.
• Assessing and responding to members’ health and safety when the Trillium Catchment is under a state of emergency or weather advisory.

On a typical day, you might:

• Engage members in the care coordination/care management process.
• Provide education about all available services, natural and community supports, treatment options, diagnosis, etc.
• Provide linkage to needed psychological, behavioral, educational, physical, and dental evaluations.
• Facilitate referrals for health-related services, community-based resources and social support services, and community reintegration supports.
• Evaluate the outcome of the care plan and reintegration supports.

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing with four (4) years of full-time experience with the MH/DD/SA population served; OR
• A graduate of a college or university with a master’s degree in a human service field and one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience; OR
• A graduate of a college or university with a bachelor's degree in a human service field and two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience; OR
• A graduate of a college or university with a bachelor's degree in a field other than human services and four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience.
• If serving members with Long Term Services and Support (LTSS) needs, must have a minimum of two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination experience.
• Required immunizations: Fully vaccinated against Covid-19, Influenza, MMR, Varicella, and Tdap.
• Must have a valid driver’s license.
• Must reside within 75 miles of Wayne County, North Carolina.
• Must be able to travel within catchment as required.

Requirements

• License and/or certification may be accepted as noted above.
• Master’s degree in Human Services field preferred.
• Five (5) years post-Master’s experience in a clinical setting with the MH/SU/IDD population preferred.
• Fully licensed by the state of North Carolina as a LCSW, LPA, LCMHC, or Bachelor’s level RN preferred.

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.

Deadline for Application

Tuesday, May 12th, 2026 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties.
• Education details (degree type, date awarded, institution, field of study).
• Licensure/certification information, if applicable.

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.