[Hiring] Specialty Pharmacy Tech Supervisor @BHS

Role Description

The Specialty Technician Supervisor – System Clinics is a nationally certified pharmacy technician position leading specialty pharmacy services for various ambulatory clinics across the region. This position oversees daily operations across multiple clinic teams in various markets within a regional territory, leading workflow optimization and staff professional development through direct supervision of Specialty Pharmacy Care Coordinator technicians.

• Leads staff selection and development of Specialty Pharmacy Care Coordinators.
• Shares best practices, specialty pharmacy medication access expertise, and direction for optimizing workflow efficiencies to improve patient health outcomes.
• Provides direction, expertise, and support for Specialty Pharmacy Care Coordinators to lead exceptional patient experience.
• Acts as a positive role model during change, supporting teams through specialty pharmacy IT enhancements, new operational workflows, accreditation activities, regulatory survey preparations, and changes to day-to-day operations.
• Responsible for budgetary oversight and compliance for Pharmacy Care Coordinator team.
• Partners with Specialty Pharmacy Manager – System Clinics to implement system specialty pharmacy strategy across various specialty clinics managing multiple specialty disease states.
• Supports the manager to collaborate with hospital community, specialty clinic, and central pharmacy teams across the system to ensure alignment and consistency with specialty pharmacy workflows.
• Reviews operational, compliance, productivity, and financial reports and partners with Specialty Pharmacy Manager – System Clinics to share insights and recommended actions.
• Develops task analysis evaluations and reviews expectations with Specialty Pharmacy Care Coordinators to ensure awareness of standards to be achieved.
• Maintains deep knowledge of specialty pharmacy accreditation standards, state and federal pharmacy regulations, and delivers education to the care coordinator team.

Qualifications

• High school diploma or equivalent.
• Registration with Kentucky Board of Pharmacy upon hire date.
• Must obtain National Pharmacy Certification within 6 months.
• Two years pharmacy technician experience + leadership experience or 5 years pharmacy technician experience required.
• Prior experience with third party billing and financial counseling required.
• Prior experience with Epic EMR preferred.
• Prior experience with specialty pharmacy accreditation preferred.

Company Description

Baptist Health is an Equal Employment Opportunity employer.