[Hiring] Specialty Operations Pharmacist @CenterWell

Role Description

The Staff Specialty Operations Pharmacist applies clinical and operational knowledge to ensure effective and compliant processing of specialty medication prescription orders to be mailed to patients' homes and/or provider offices from CenterWell Specialty Pharmacy.

You will receive inbound phone calls and talk with providers, patients, and teammates to solve clinical and/or escalated issues including drug interactions, therapy regimens, and medication stability.

Main Responsibilities:

• Receive inbound phone calls from patients and providers to review prescriptions for accuracy and appropriateness of therapy.
• Check for drug interactions and use resources/guidelines to support decision-making.
• Use problem-solving skills and ability to use resources for professional decision-making.
• Work on assignments that vary and frequently require interpretation and independent determination of the appropriate courses of action while following established guidelines and department procedures.
• Make decisions with minimal direction, occasionally in ambiguous situations and receive guidance where needed.
• Work independently and within a team setting to achieve goals and meet deadlines.
• Strong work ethic that is focused, accurate, and can produce in a highly productive environment.

Location: This is a remote position, but you must reside in one of the following states: Arizona, Florida, Ohio, or Texas.

Qualifications

• Pharmacy degree from an accredited college of pharmacy (Bachelor of Science or PharmD).
• Active PHARMACIST license from the Arizona, Florida, Ohio, or Texas State Board of Pharmacy.
• You must reside and work full time within the state of Arizona, Florida, Ohio, or Texas.
• 2 or more years of experience as a pharmacist in a high-volume retail, hospital, specialty, or mail order pharmacy practice environment.
• Ability to participate in Federal prescription programs.
• Excellent verbal and written skills with ability to communicate effectively within the team and to patients or caregivers.
• Proficient in computers and comfortable trouble-shooting technology issues.
• Comprehensive knowledge of Microsoft Office applications, including Word, Excel, Outlook, and OneNote.

Requirements

• Fluent in Spanish and English – If applicable, please specify this on application/resume when applying.
• Pharmacist Board Certification – Oncology, Specialty, Geriatric, Pharmacotherapy, or Ambulatory.
• Prior experience in a Specialty Pharmacy setting.
• Experience with pharmacy benefits management.
• Previous Commercial, Medicare, or Medicaid experience.
• Prior clinical experience in a managed care setting.
• Experience working in a Remote/Work at home setting.

Benefits

• Competitive benefits that support whole-person well-being.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.

Additional Information

• Hours: CenterWell Pharmacy hours of operation: Monday-Friday 8 a.m-11 p.m. EST and Saturday 8 a.m.-6:30 p.m. EST.
• Position Shift(s): 10:00 a.m.-6:30 p.m. Eastern Time (EST) or 11:30 a.m.-8:00 p.m. EST (If located in Arizona) and rotating Saturday coverage.
• 1 or 2 closing shifts of 2:30 p.m.-11 p.m. EST per week.
• Holiday shifts are rotated based on business operational hours and coverage needs.
• Overtime may be available and is communicated by leadership – Overtime may be voluntary or mandatory based on business needs.
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40.
• Pay Range: $115,200 - $158,400 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.