[Hiring] Sleep Coach @Medbridge Healthcare

Role Description

Integrated Sleep Care, a MedBridge Healthcare Company, is expanding our remote operations team and is seeking a Sleep Care Coach to support patients undergoing CPAP therapy for obstructive sleep apnea. If you enjoy helping patients, coaching behavior change, and working in a structured remote healthcare environment, this is a great opportunity to join a respected and growing organization.

This role is ideal for individuals with backgrounds in healthcare, counseling, coaching, psychology, or patient support who want to work remotely while making a meaningful impact on patient outcomes.

What You’ll Do

• Provide education, coaching, and ongoing support to patients using CPAP therapy
• Review daily patient activity in the Sanusom Portal (reporting only, no clinical interpretation)
• Initiate outbound calls to patients and caregivers who need follow-up
• Answer inbound patient and caregiver calls regarding care and therapy support
• Encourage CPAP adherence through motivation, education, and accountability
• Coordinate with DME providers and physician offices for non-clinical support needs
• Document all patient interactions in electronic medical records and portals
• Assist patients with scheduling or adjusting appointments as needed
• Participate in team meetings and collaborate with peers
• Remain available and online during scheduled work hours

Schedule

Monday through Friday, 8:00 AM to 5:00 PM CST

Qualifications

• High School Diploma required. Associates or Bachelor’s degree preferred in Psychology, Counseling, Exercise Science, Healthcare Administration, or related field
• Relevant healthcare, coaching, counseling, or patient support experience may be considered in lieu of a degree
• Strong communication and interpersonal skills
• Ability to build rapport and empathize with patients
• Comfortable using electronic medical records and remote technology
• Strong organizational and multitasking skills
• CPAP or sleep medicine experience is a plus but not required
• Bilingual not required, but a plus

Benefits

• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with employer match
• Company-paid life insurance
• Employee assistance program
• Fully remote Monday through Friday schedule
• Company-provided computer and equipment
• Work with a nationally recognized leader in sleep services

Company Description

Join a mission-driven healthcare organization offering stable schedules, strong benefits, supportive leadership, and opportunities for long-term growth in the sleep medicine space.