[Hiring] Senior Vice President of Clinical Outreach @The Emily Program

Role Description

The Senior Vice President (SVP) of Clinical Outreach is a key senior leadership team member responsible for driving enterprise-wide clinical outreach strategy, referral development, and market expansion across the organization. This role integrates clinical expertise with strategic growth initiatives to strengthen referral pipelines, enhance patient access, and ensure alignment between outreach efforts and clinical operations.

• Travel: 30-60%
• Remote - Must be located in the United States
• Salary Range: $200,000-$250,000, commensurate with experience and competencies of the role

The SVP of Clinical Outreach leads a high-performing, multi-regional outreach organization and serves as a critical connector between clinical leadership, operations, admissions, and external partners. This role ensures that outreach strategies are clinically informed, patient-centered, and aligned with organizational priorities to support sustainable growth and exceptional care delivery.

Qualifications

• Bachelor’s degree required; Master’s degree (Healthcare Administration, Business, or Clinical discipline) strongly preferred
• 10+ years of progressive leadership experience in healthcare, with significant experience in outreach, business development, or clinical engagement
• 8+ years leading large, multi-site or regional teams
• Strong understanding of behavioral health, healthcare systems, and referral dynamics
• Demonstrated success driving growth, market expansion, and strategic partnerships
• Experience integrating clinical and operational priorities into growth strategies
• Experience in eating disorder or behavioral health treatment settings
• Experience working across multiple levels of care (inpatient, residential, outpatient)
• Familiarity with CRM systems (e.g., Salesforce) and performance analytics
• Background in both clinical and business operations highly desirable

Requirements

• Develop and execute a comprehensive, enterprise-wide clinical outreach strategy to drive census growth and expand market presence.
• Partner with executive leadership to align outreach initiatives with organizational goals, service line expansion, and geographic growth.
• Identify new market opportunities, referral pathways, and strategic partnerships within the behavioral health and healthcare ecosystem.
• Utilize data, market trends, and performance analytics to inform decision-making and optimize outreach effectiveness.
• Lead, coach, and develop a national or multi-regional clinical outreach team, including Regional VPs, Directors, and field-based team members.
• Build a high-performing, accountable culture focused on outcomes, collaboration, and continuous improvement.
• Establish clear performance expectations, KPIs, and accountability structures across the outreach organization.
• Oversee talent strategy including hiring, development, succession planning, and retention.
• Partner closely with clinical, operations, and admissions leadership to ensure outreach efforts align with care delivery models and capacity.
• Ensure outreach messaging accurately reflects clinical programming, levels of care, and patient outcomes.
• Support alignment between referral sources and appropriate patient placement across the continuum of care.
• Act as a strategic advisor on access, intake, and referral optimization.
• Cultivate and maintain executive-level relationships with key referral partners, health systems, payors, and community stakeholders.
• Represent the organization at industry events, conferences, and within the behavioral health community.
• Lead high-level partnership discussions and negotiations, ensuring alignment with organizational priorities.
• Enhance the organization’s reputation as a trusted partner.
• Oversee outreach performance metrics, including referral conversion, census growth, and market penetration.
• Drive the use of CRM tools and analytics (e.g., Salesforce) to manage pipelines, segment markets, and track performance.
• Establish reporting frameworks to monitor outreach effectiveness and inform continuous improvement.
• Collaborate with clinical and operations leaders to identify opportunities for new programs or service enhancements based on market needs.
• Support the development of innovative outreach models that improve access to care and patient engagement.
• Stay current on behavioral health trends, regulatory changes, and competitive landscape.
• Serve as a member of the senior leadership team, contributing to organizational strategy and decision-making.
• Provide regular updates to executive stakeholders on outreach performance, risks, and opportunities.
• Ensure compliance with all regulatory and organizational standards related to outreach and referral practices.

Benefits

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
• Generous PTO plan accrues annually and begins with your first whole pay period
• Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO