[Hiring] Senior Surgical Scheduler @HonorHealth

Role Description

A SR Scheduler-Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including:

• Scheduling of new and established appointments for various high-level medical, radiology, and surgical procedures.
• Preparing and educating patients for their preoperative procedures.
• Coordinating procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure.
• Gathering and recording financial and insurance information.
• Performing a variety of diversified administrative duties for the department as requested.
• Consistently demonstrating positive customer service skills.

Essential Functions include:

• Scheduling surgeries and high-level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests.
• Identifying variances, opportunities, and addressing areas of concern to ensure appropriate and accurate charging for surgical services.
• Posting and processing surgical charges, including the utilization of materials, supplies, and implantable devices into the designated computer system.
• Registering patients and gathering demographic, medical, and financial information critical to overall patient care and reimbursement.
• Determining insurance coverage and obtaining prior approval for preoperative testing.
• Contacting appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable).
• Processing pre-registration accounts 24 – 48 hours prior to patient’s admission and initiating patient’s medical record.
• Distributing registration documents to appropriate staff/department.
• Obtaining signatures for patient medical authorization and financial responsibility.
• Verifying material resources, instruments, and equipment are available to provide optimal physician and patient care.
• Providing coordination and information to all disciplines and departments to ensure efficient and effective workflow.
• Coordinating surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines.
• Running daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports.
• Performing other duties as assigned.

Qualifications

• Associate's Degree in related healthcare field (Preferred).
• Medical terminology with specialization in operating room and/or central supply (Preferred).
• High School Diploma or GED (Required).

Requirements

• 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements (Required).
• 2 to 3 years’ experience as a scheduler in the healthcare field (Preferred).
• Other Operating Room experience preferred.
• Previous data entry/data management experience (Preferred).
• May require completion of medical terminology class within 6 months of hire (Required).

Benefits

• Great care starts with great people.
• Supportive work environment.
• Opportunities for career growth.