[Hiring] Senior Supplier Medical Process Specialist @Zurich Insurance Company Ltd.

Role Description

Zurich North America is seeking a skilled and motivated Nurse to join our Managed Care Team as a Sr. Supplier Medical Process Specialist focusing on vendor governance. This fully remote role based anywhere in the U.S. is ideal for experienced professionals with a passion for vendor management, operational excellence, and collaborative problem-solving.

In this role you will be responsible for:

• Manage vendor and supplier relationships to drive optimal performance and positive outcomes for Zurich and our clients.
• Analyze operational data, identify trends, and collaborate with cross-functional teams to identify improvement opportunities.
• Lead or participate in regular meetings, trainings, and operational reviews with vendors and internal partners.
• Maintain professional expertise by staying current with industry trends and contributing to clinical education.
• Support quality assurance, compliance, and process improvement efforts within claims and managed care operations.

Qualifications

• Associate degree and 3 or more years of experience in the Nursing area.
• Licensed registered nurse in state of residence.
• 3 or more years of clinical experience.
• Experience with Microsoft Office.
• Experience leading operational initiatives and/or work streams.

Requirements

• Licensed Registered Nurse (RN) in the state of residence.
• Bachelors Degree in nursing and 3 or more years of experience in the nursing area.
• 3+ years of clinical experience.
• Knowledge of Workers Compensation and the insurance industry.
• Catastrophic Case Management experience.
• Behavioral Health nursing and/or Mental health nursing certification.
• Proficiency in Microsoft Office Suite.
• Proven experience in leading operational initiatives or workstreams.
• Experience in a transactional, operational or customer service environment.
• Quality auditing experience.
• Knowledge of the regulatory environment.
• Demonstrated ability to collaborate effectively across workgroups and/or organizations.
• Experience collaborating across work groups and/or companies.
• Ability to travel 5-10%.

Benefits

• Competitive pay based on role, location, skills, and experience.
• Eligibility for bonuses and merit increases.
• Comprehensive benefits for employees and their families.