Role Description
The Sr Health Educator is responsible for developing, implementing, and maintaining Health Plan Health Education programs. Oversees and assists providers in meeting health education contract requirements and serves as a resource for other Health Educators. The role ensures the maintenance of programs for members is in accordance with prescribed quality standards, including conducting data collection, reporting, and monitoring.
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Develops, implements, and evaluates health education programs for members within the Molina network and the broader community
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Provides oversight and assistance to providers in meeting health education contract requirements
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Serves as a resource for Health Educators in the resolution of issues that may arise during the implementation of Quality Improvement (QI) interventions
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Identifies, designs, implements, and evaluates health education interventions to meet the needs of the targeted population based on priorities established by the department and current contracts
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Conducts population-, geographic-, and member-specific needs assessments
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Coordinates the health education services assessment of IPAs and medical groups as required and collaborates with other QI staff on oversight
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Functions as a liaison to internal departments, community-based organizations, social service agencies, and public health departments as assigned to ensure that Molina resource information is current and available
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Participates in the development of internal resources, in collaboration with others as identified within the annual work plan
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Reviews and updates materials and programs as needed, including preventive care guidelines, incentive packets, Molina Healthcare Plan website, and provider communications
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Successfully engages members in health promotion via direct member calls
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Coordinates care of members from call tracking boxes and Health Education voicemail, including connecting members to appropriate programs and resources
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May work with various grant recipients, state and local entities that aim to improve the health of Molina members, such as STEPS, the WISE Grant, and Healthy PeopleโHealthy Communities
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Participates in QI planning and project work to further QI goals (e.g., HEDIS activities, strategic planning, and special projects)
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Provides input on the design and functionality of all utilized databases
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May serve as the Molina Healthcare QI representative at various external activities, including Immunization, EPSDT, Chronic Condition Collaborative, and other work group meetings as assigned
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Demonstrates flexibility when it comes to changes and maintains a positive outlook
Qualifications
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Bachelor of Science in Health Education, Health Promotion or Public Health or Associate's Degree in health-related area plus a certification of specialization in patient education (e.g., Certified Diabetes Educator).
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3-5 yearsโ experience in Health Education with at least 1 year experience working with a wide range of populations within a managed care setting.
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Adaptability and flexibility to change/ responsive to new ideas and approaches
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Excellent written, verbal and presentation skills
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Strong organizational skills
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Proficiency in Microsoft Office
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Has excellent problem-solving skills.
Requirements
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Certified Health Education Specialist (CHES)
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Knowledge of the Medicaid population.
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Knowledge of social support systems, resources and community based and public agencies in the counties of operation.
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Pediatrics experience.
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Disease Management
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Certified Asthma Educator
Benefits
Molina Healthcare offers a competitive benefits and compensation package.