[Hiring] Senior Director of Clinical Care Coordination @Catalight

Role Description

The Senior Director of Clinical Care Coordination is a strategic clinical leader responsible for overseeing care coordination, clinical escalations, case management, and client placement across the CCS network. This role ensures that high-quality, person-centered care is delivered consistently and effectively, with a strong emphasis on clinical outcomes, provider collaboration, and operational excellence.

• Lead multiple teams, including the Clinical Case Management Team.
• Accountable for ensuring that client families progress through their care paths with appropriate consultation, oversight, and support.
• Drive clinical strategy, optimize care delivery systems, and foster a culture of continuous improvement and high performance.
• Oversee client placement and access to services, ensuring timely, equitable, and clinically appropriate service delivery.
• Manage referral pathways, service availability, and coordination with provider partners to meet client needs.
• Partner closely with executive leadership to align clinical operations with organizational goals, regulatory standards, and industry best practices.
• Serve as a key representative of CCS in external engagements and regulatory communications.

Qualifications

• 8+ years of experience working in a home-health setting with supervisory responsibilities.
• Licensed Clinical Psychologist, LMFT, LPCC or LCSW required.
• 5+ years of progressive leadership experience in clinical operations, including oversight of clinical operations, access, and client care management.
• Experience working with individuals with autism spectrum disorders (ASD) and related developmental disabilities.
• Proven success in strategic planning, program development, and managing remote teams.
• Experience in strategic planning and collaboration with executive and key operational groups preferred.

Requirements

• Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace.
• Visual and auditory ability to work with clients, staff, and others in the workplace continuously.
• Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
• Ability to utilize computer, cell phone (iPhone).
• Frequent sitting.
• Ability to utilize virtual meetings software (Zoom, Teams, etc.).
• Knowledgeable in evidence-based methodologies found to benefit individuals diagnosed with developmental disabilities, including:
• Applied Behavior Analysis (ABA)
• Early Start Denver Model (ESDM)
• Treatment and Education of Autistic and related Communication-Handicapped Children (TEACCH)
• Picture Exchange Communication System (PECS)
• Pivotal Response Training (PRT)
• Training in the field of ABA/Behavioral Health Treatment, and knowledge of other community resources and agencies that serve children.
• Experience interpreting and implementing policies, procedures, and regulations of CCS.
• Highly Proficient in Microsoft Office Suite (Outlook, Word, Excel, etc.), especially Excel and PowerPoint.
• Strong analytical skills.
• Strong interpersonal skills.

Benefits

• Community oriented: Appreciates and demonstrates collaboration across teams.
• Serves as a role model, bringing core values to life in work.
• Appreciation for cross-departmental collaboration.
• Work in an exciting, fast-paced high-energy environment while effectively multitasking and managing day-to-day responsibilities without supervision.
• Personable; able to work comfortably with individuals at all levels within the organization.
• Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy.

Conditions of Employment

• Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ).
• Ability to obtain and maintain clearance through the Office of Inspector General.
• Must attend any required training.

Time Type

Full time

Compensation

$210,000 - $247,000 Annually

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.

Catalight is an equal opportunity employer.