[Hiring] Senior Clinical Specialist @Kestra Medical Technologies Inc.

Role Description

The Senior Clinical Specialist serves as a clinical and technical resource supporting the Heart Alert Service, ECG annotation of wearable cardioverter-defibrillator (WCD) episodes, and selected commercial and clinical activities. The role requires accurate heart rhythm interpretation, timely communication, careful documentation, and collaboration across various functions. The role is primarily focused on Heart Alert Service coverage and ECG annotation of WCD episodes, with additional responsibility for other clinical support activities. The relative emphasis among these responsibilities may vary based on business needs, coverage requirements, and study activity.

Essential Duties

• Heart Alert Service:
  • Provide scheduled Heart Alert Service coverage.
  • Review ECG episodes, trends, alerts, and relevant clinical information.
  • Communicate with healthcare professionals, patients, and field teams according to established procedures.
  • Document review activities and escalations accurately.
  • Support consistent service coverage, quality, and workflow improvement.
• ECG Annotation:
  • Review and annotate ECG recordings from WCD episodes using established protocols.
  • Classify rhythms and episode characteristics accurately and consistently.
  • Identify recordings requiring secondary review or escalation.
  • Maintain complete, timely, and auditable documentation.
  • Contribute clinical feedback related to episode interpretation, annotation workflows, and product performance.
• Other Clinical Support:
  • Support Sales training and clinical education.
  • Represent Kestra at industry tradeshows, customer events, and clinical accounts.
  • Support clinical study activities.
  • Contribute to clinical study analysis, reporting, publications, and presentations.
  • Provide clinical input to help resolve product, customer, and field-team questions.
  • Provide insight and feedback to Engineering, Quality, Regulatory, Operations, Sales and Marketing regarding clinical observations, product performance, workflow needs, and customer feedback.
  • Complete other cross-functional clinical projects as assigned.

Qualifications

• Bachelor’s or master’s degree in nursing.
• 10+ years’ cardiac rhythm management experience in a device clinic, electrophysiology lab, cardiac ICU, telemetry setting, or medical device company.
• Demonstrated experience interpreting cardiac rhythms and ECG recordings.
• Experience communicating with patients and healthcare professionals.
• Ability to support scheduled Heart Alert Service coverage, including weekends when assigned.
• Preferred:
• IBHRE certification.
• Experience with WCDs, cardiac implantable devices, ambulatory ECG monitors, or remote cardiac monitoring.
• Experience using Microsoft tools and other business applications, including Salesforce.
• Ability to meet hospital vendor credentialing requirements.

Requirements

• Ability to interpret ECGs and solve complex clinical problems with attention to detail and patient safety.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and documentation skills.
• Ability to learn technical products, clinical workflows, and annotation conventions quickly.
• Ability to concentrate on detailed review work and perform independently with consistent accuracy.
• Ability to collaborate with colleagues across a variety of functional areas and influence stakeholders appropriately.
• Ability to be a self-starter, seek improved methods, and work with minimal supervision.
• Ability to remain flexible and responsive in a fast-paced, goal-oriented environment.

Benefits

• Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.
• Pay equity is an important part of Kestra’s Culture.
• Salary: Annualized at $120,000 - $145,000 plus bonus, depending on experience.