Role Description
Ideal candidate will live near a major/regional airport within the United States. Territory: Upper Midwest United States.
What Clinical Operations contributes to Cardinal Health:
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Responsible for supporting the timely and quality sale, installation, and monitoring of Cardinal Health products and services.
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May provide product and service education to facilitate technology adoption and workflow change management.
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Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.
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Influences customer decisions on purchasing new products and services.
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Leads the post-sales assessment, design, implementation, and monitoring of new products and services in multi-site and/or complex environments.
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Develops, plans, and manages customer training programs in multi-site and/or complex environments.
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Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments.
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Mentors internal staff regarding best demonstrated practices.
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Significantly influences customer acceptance and utilization of new products and services in multi-site and/or complex environments.
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Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities.
Responsibilities:
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Grow Cardinal Health Brand In and Out of Channel:
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Increase product penetration in program reviews and surgical glove engagements.
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Accelerate Cardinal Health Brand through speaking engagements, clinical webinars/articles, and the development of CE courses and clinical sales tools.
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Support Customers Clinically to Drive Competitive Differentiation:
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Conduct state of the art Live/Virtual trainings for external/internal customers and provide relevant clinical knowledge tools/support.
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Active participation in program reviews to promote efficiencies, process improvements, safety standards, and identify savings.
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Premium Growth at Top Accounts:
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Participate in customer-facing clinical activities, quarterly business reviews when possible, and assist in identifying pipeline gaps.
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Offer clinical support in assigned/targeted strategic accounts to promote and drive growth opportunities, clinically partner and support large scale evaluations/implementations.
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Drive Profitable Growth:
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Clinically support new product launches.
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Increase and improve product mix and profitability with program reviews.
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Participate in regional activities.
Qualifications
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Willingness and ability to travel - expect 80% of the time.
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Bachelor's Degree in Nursing preferred.
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Current RN license required.
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6-8 years of experience in related field.
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Intraoperative nursing experience preferred.
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Operating room management experience preferred.
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Knowledge of surgical pack and kitting business preferred.
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Must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.
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Demonstrated Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
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Display excellent verbal and written communication skills; to include subject matter expertise with webinars, podcasts, and with clinical articles.
Requirements
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Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects.
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Participates in the development of policies and procedures to achieve specific goals.
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Recommends new practices, processes, metrics, or models.
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Works on or may lead complex projects of large scope - projects may have significant and long-term impact.
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Provides solutions which may set precedent.
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Independently determines method for completion of new projects.
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Receives guidance on overall project objectives.
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Acts as a mentor to less experienced colleagues.
Benefits
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Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
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Medical, dental and vision coverage.
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Paid time off plan.
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Health savings account (HSA).
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401k savings plan.
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Access to wages before pay day with myFlexPay.
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Flexible spending accounts (FSAs).
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Short- and long-term disability coverage.
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Work-Life resources.
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Paid parental leave.
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Healthy lifestyle programs.