[Hiring] Senior Associate, Medicine Security Programs @Americares Foundation Inc.

Role Description

The Senior Associate, Medicine Security Programs - Asia/Eurasia provides operational, partnership, and programmatic support to advance Medicine Security objectives across the region. This role coordinates medicine donations, manages partner relationships, supports reporting and compliance activities, and contributes to portfolio growth. The Senior Associate helps strengthen partner engagement, increase the team's capacity to support in-country activities and travel, and ensures effective implementation of regional strategic priorities.

Duties and Responsibilities

• Review, offer, and coordinate medicines and medical product donation processes to support ongoing medicine security partners in Asia/Eurasia portfolio.
• Organize communication and follow-up with internal stakeholder teams to coordinate shipments and promote best practices in order and inventory management, including maintaining trackers.
• Support partner organizations/entities in the administrative onboarding and partnership renewal process.
• Handle administrative tasks that support team efforts to expand/add new partners (e.g. collecting application documents, communicating requirements for partnership and program details with potential partners, etc.).
• Run and document compliance checks on partner organizations, vendors, contractors, consultants, as necessary.
• Manage routine communication in-person and online with medicine security partners regarding operations, product access, shipments, and/or special initiatives/projects, addressing questions or concerns in a timely and high-quality manner.
• Work closely with other teams within and outside of Medicine Security such as but not limited to: Medicine Security (Global Product Partnerships, Supply Chain and Operations), Humanitarian Programs, Regional Programs Teams, Development, LCRM, and Marketing and Communications.
• Provide administrative, logistics, and project management support, including and not limited to:
  • Collect and prepare qualitative and quantitative data/reporting information from ongoing Asia/Eurasia medicine security partners (including but not limited to shipment paperwork submissions, distribution data, and impact reporting; collecting needs lists and qualitative and quantitative data to support specialty donation requests for partners; compiling and submitting monthly and quarterly reporting and data to team leadership and for donors, gathering targeted impact stories from our partners, etc.).
  • Provide input into the development and utilization of tools to support efficient and successful program/project management.
  • Support preparation/development of presentations and information guides for internal and external audiences, including contributing to feedback stories.
  • Assist in prioritizing and executing other administrative or operational tasks to support Asia/Eurasia’s Medicine Security Programs team within the job scope as needed (including during internal and external audit inquiries; translating short documents and phone call notes as necessary; responding to information requests from external parties interested in Americares Asia/Eurasia Med Sec Programs, etc.).
  • Give administrative support for innovation and process improvements related to Americares medicine security work, including beta-testing new software and processes, providing feedback on SOPs, and taking part in relevant working groups.
  • Actively model and contribute to Americares values, work culture and mission.
  • Engage in and contribute to team spaces with openness, global competencies, and a growth mindset.
  • Other duties and responsibilities as assigned.

Key Expectations

• In the first 90 days:
  • Learn and live Americares values.
  • Complete all required new-hire onboarding trainings.
  • Gain a strong understanding of the Asia/Eurasia Medicine Security portfolio, regional operating context, partner network, and Americares donation processes.
  • Establish effective working relationships with key internal stakeholders and partner organizations.
  • Begin supporting assigned partner accounts and demonstrate proficiency in core systems, reporting requirements, compliance processes, and shipment coordination activities.
• In the first 6 months:
  • Serve as a reliable day-to-day point of contact for assigned Asia/Eurasia partners.
  • Independently coordinate routine donation processes, partner communications, reporting, and operational workflows.
  • Contribute to partnership renewals, onboarding activities, data collection, and process improvement initiatives.
  • Collaborate effectively with Supply Chain, Compliance, Legal, and other cross-functional teams to support regional priorities.
• In the first year:
  • Independently manage a portion of the Asia/Eurasia portfolio, coordinating medicine donation activities from planning through delivery.
  • Ensure timely reporting, compliance, and partner stewardship.
  • Support partner assessments and in-country engagement activities.
  • Contribute to portfolio growth and strategic initiatives.
  • Identify opportunities to strengthen medicine access, operational efficiency, and partner impact across the region.

Qualifications

• Partner Relationship Management: Ability to build and maintain effective relationships with international partners, navigate diverse cultural contexts, and serve as a trusted point of contact for programmatic and operational matters.
• Program and Operational Coordination: Demonstrated ability to manage multiple priorities, coordinate complex processes across stakeholders, maintain accurate documentation, and ensure timely execution of program activities and medicine donation workflows.
• Cross-Functional Collaboration and Problem Solving: Ability to work effectively across departments and with external partners to identify, troubleshoot, and resolve operational challenges while balancing compliance, logistics, and programmatic requirements.
• Data Management, Monitoring, and Reporting: Ability to collect, analyze, and maintain accurate programmatic and operational data and translate information into clear reports for internal and external stakeholders.
• Compliance and Due Diligence Management: Ability to review and manage partner documentation, support compliance screenings and due diligence processes, and ensure adherence to organizational policies and requirements.
• Professional Communication: Strong written and verbal communication skills, with the ability to effectively engage international partners, facilitate cross-functional coordination, and prepare professional correspondence and program materials.
• Logistics and Program Operations Coordination: Ability to coordinate complex operational processes involving multiple stakeholders, including medicine donation activities, partner support, shipment tracking, and related program workflows.
• International Development or Global Health Program Experience: Experience supporting health, humanitarian, international development, or nonprofit programs, particularly in low- and middle-income country settings.
• Regional Knowledge and Cultural Competence: Familiarity with the Asia and/or Eurasia region, including experience working across diverse cultural, political, and operational environments.
• Supply Chain or Medicines Access Experience: Knowledge of pharmaceutical donations, health commodity supply chains, logistics, importation processes, or related medicine access programs.

Requirements

• US work authorization without restriction and up to 15% travel are required for this role.
• Candidates must be currently living in and will continue to live in one of the following states/territories: CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, or WA.

Preferred Competencies

• Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.), in addition to English.

Recruitment Process for this Role

• Virtual interview with People and Talent (1 hour)
• Competency exercise
• Virtual interview with Hiring Manager (1 hour)
• Virtual interview with VP, Medicine Security Programs (30 minutes)
• References
• Offer
• Background Checks and Onboarding

#LI-Remote

Americares complies with the EEOC and labor guidelines in each of our locations. Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.

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