[Hiring] Senior Ambulatory Pharmacy Technician @Banner Health

Role Description

As a Senior Ambulatory Pharmacy Technician, you will collaborate with Pharmacists, Pharmacy Technicians, providers, and supporting staff at the clinics and community pharmacies. Your responsibilities include:

• Filtering out refill requests that the program doesn’t support.
• Working up and screening patient charts for relevant information.
• Following standard procedures for documentation.
• Answering phone calls from patients to process their refill requests.
• Navigating various systems (Cerner, Genesys, and Microsoft applications).

This position involves being on the phones for the full day, answering incoming calls from patients who need assistance related to their medication refills. This is a remote role requiring availability every day of the week, Monday to Sunday, between the hours of 6AM and 7PM depending on business needs with the potential for rotating Saturdays. Holiday rotation likely. 100% work from home.

Hire On Incentive up to $2,500 available. Recruiter to provide these details during the interview process.

Qualifications

• Requires Pharmacy Technician licensure and active Pharmacy Technician in the state of practice.
• Must have two or more years of ambulatory pharmacy experience (retail/community or managed care) or demonstrate knowledge of ambulatory pharmacy.
• Must possess good organizational, problem-solving, and computer skills.
• Must demonstrate effective oral and written communication skills.
• Moderate experience, typically gained through 2-4 years relevant work experience OR 12–18 months in an educational program.
• Must have knowledge of computer software, particularly Microsoft applications.

Requirements

• Completion of a technical certificate program (preferred).
• Strong analytical, creative problem-solving, and customer service skills (preferred).
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams (preferred).
• Additional related education and/or experience preferred.

Benefits

• Estimated Pay Range: $22.06 - $33.10 / hour.
• Banner Health is committed to pay equity and transparency.
• Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location.

Company Description

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management, and services to make a difference in people's lives.

• Clinical Pharmacy Services is responsible for the management of the Banner formulary.
• Development of standardized system-wide clinical pharmacy services.
• Management of adverse drug event preventions.
• Provides collaborative drug therapy management and educational interventions in patient care.
• Optimizes medication therapy, improves outcomes, promotes wellness, and disease prevention.
• Provides excellent patient care across our entire continuum through convenient access, improved medication outcomes, and innovative pharmacy practices.