[Hiring] Senior Advisor, Vaccine & Clinical Case Management @BME Strategies

Role Description

The Senior Advisor, Vaccine & Clinical Case Management will act as a product owner and lead the vision, backlog, and delivery of a new vaccine management and clinical case management system for Massachusetts local health departments. The role sits between local public health practitioners, the Massachusetts Department of Public Health (DPH) Office of Local and Regional Health, and the IT delivery team. The system will support:

• Immunization clinics
• Vaccine inventory and accountability
• Public health nursing case management
• Insurance billing for clinical services

The ideal candidate has worked inside a local health department and knows firsthand how public health nurses, clinic coordinators, and health directors do their work.

Key Responsibilities

• Leads project design and attends to client relationships
• May serve as a technical expert and/or individual contributor on highly specialized workstreams
• Dedicated subject matter expert; recognized within the firm as a resource in this area
• Mentorship Potential: recognized technical mentor; supports junior staff development through coaching and knowledge-sharing
• Business Development: manages projects to exemplary client satisfaction; surfaces business opportunities with existing clients to leadership
• Role expectations: 85% project work, 5% administrative work, and 10% business development work

• Communicate the product vision, roadmap and success measures for vaccine management and clinical case management
• Translate DPH program priorities and local health department needs into clear product outcomes
• Define requirements for clinic planning and scheduling, vaccine inventory and ordering, cold chain and temperature excursion tracking, wastage and lot management, and administration documentation
• Ensure workflows support state and federal vaccine programs and data exchange with the Massachusetts Immunization Information System (MIIS)
• Support mass vaccination and emergency response use cases, including point-of-dispensing (POD) operations
• Define requirements for public health nursing case management, including intake, assessment, care plans, home visits, follow-up, referrals and case closure
• Address priority program areas such as tuberculosis, communicable disease follow-up, and maternal, child and family health visits
• Coordinate requirements for interoperability with MAVEN and other DPH systems where appropriate
• Define requirements for insurance eligibility verification, claims generation, coding, claim tracking, denials and reconciliation
• Support billing to MassHealth, Medicare and commercial payers
• Serve as the primary liaison between local health departments, DPH program staff and the IT team
• Lead user research, workgroups, demos and user acceptance testing with public health nurses, clinic staff and health directors
• Support training, onboarding, user guides and adoption across diverse departments
• Ensure the product meets HIPAA, Massachusetts privacy requirements, clinical documentation standards and DPH data governance policies

Qualifications

• Minimum 8 years experience required, including 5+ years of experience in local public health
• 4+ years in a consulting firm environment
• 5+ years client-facing experience, including 2+ in project leadership roles
• 3+ years of supervisory or management experience
• Bachelor's degree in Nursing or Public Health
• A Master's degree in Public Health or a related field is a bonus, but not required
• Ability to work independently and as part of a team in a fast-paced consulting environment
• Alignment with BME’s shared values

Requirements

• Hands-on experience with immunization programs, including planning and running vaccine clinics
• Experience in clinical or public health case management
• Working knowledge of health insurance billing for clinical services
• Experience as a public health nurse, or close working experience supervising or partnering with public health nurses
• Experience translating program and user needs into requirements for a software system
• Working knowledge of HIPAA and handling of protected health information

Preferred

• Active Registered Nurse license in Massachusetts
• Experience in Massachusetts local public health and familiarity with its local governance structure
• Familiarity with MIIS, MAVEN, the DPH Vaccine Unit and state-supplied vaccine requirements
• Prior experience as a Product Owner, business analyst or clinical informatics lead
• Experience setting up or managing a billing program in a local health department
• Experience with mass vaccination, emergency preparedness or POD operations
• Knowledge of health data standards and immunization data exchange

Work Environment

This is a full-time position based in a home office environment within the U.S. Candidates located on the US East Coast are preferred for this role. BME Strategies is a remote-first organization. This role may require occasional travel to client sites, conferences, or meetings as required; 10-20% travel is anticipated for this role.

Compensation & Benefits

• 11 paid floating holidays each year, plus 4 weeks of additional PTO
• Health, dental, and vision insurance, with 80% employer-paid coverage for the employee & 70% employer-paid coverage for dependents
• Health FSA and dependent care FSA
• 401(k) with employer match
• Employer-paid short-term and long-term disability insurance
• One-time technology stipend
• Opportunities for professional development and career growth

The salary range for this position is $91,520 - $151,840 per year.

How to Apply

To apply for this position, please complete and submit all information in the application link. We expect a large volume of applicants for this position and only those candidates invited to move forward in the interview process will be contacted.