[Hiring] Scheduling Coordinator Patient Access @Mount Sinai Medical Center

Role Description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. Our medical center is committed to recruiting and training top healthcare workers from across the country.

Must be bilingual in Spanish. Work Schedule - Work from Home after training: M-F 9-5:30.

Position Responsibilities

• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collects referrals and authorizations, and/or other forms as documented.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Ensures that authorizations are obtained prior to scheduling procedures/testing.
• Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Manager and/or immediate supervisor.
• Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency.
• Notify supervisor of any problems pertaining to processing the patients for upcoming testing/procedures.
• Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule testing/procedures.
• Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
• Repeats key information when writing down messages to ensure accuracy.

Qualifications

• Bilingual in Spanish Required
• High School Education
• 3-5 years experience in hospital patient access scheduling preferred

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!