[Hiring] SCA Nurse Advice Line RN @UnitedHealth Group

Role Description

As an SCA Nurse Advice Line RN, you will play a critical role in delivering high-quality, evidence-based care to Beneficiaries across the globe. Using advanced clinical decision support tools, you will provide real-time health education and symptom triage through phone, chat, and video platforms—helping individuals make informed decisions about their health when they need it most.

This is a dynamic, fast-paced role ideal for nurses who thrive on variety, critical thinking, and meaningful patient interaction—all in a virtual environment.

This position will work as part of a 24/7 Call Center line and we have full-time positions available. Training, regardless of schedule will be 40 hours per week for 4 weeks during regular daytime business hours, Monday - Friday.

You’ll enjoy the flexibility to work remotely from a compact state as you take on some exciting challenges.

Available shifts listed below and will either be a 5X8, 4X10 or 3X12 schedule. Shifts Available (noted in Central Time Zone).

• Day shift schedules:
  • 5am – 1:30pm – Sun, Mon, Thurs, Fri, Sat
  • 5:30am – 2pm – Sun, Mon, Tues, Wed, Thurs
  • 6:30am-7pm – Sun, Mon, Sat
  • 6:30am - 5pm – Sun, Thurs, Fri and Sat
  • 9am – 7:30pm – Sun, Mon, Fri and Sat
• Evening shift schedules:
  • 1:30pm – 12am – Sun, Wed, Fri, Sat
  • 1:30pm – 12am – Mon, Tues, Fri, Sat
  • 1:30pm – 12am – Mon, Thurs, Fri, Sat
  • 2:30pm – 1am – Mon, Thurs, Fri, Sat
  • 3:30pm – 12am – Sun, Mon, Thurs, Fri, Sat
  • 3:30pm – 12am – Sun, Mon, Tues, Fri, Sat
  • 3:30pm – 12am – Sun, Mon, Tues, Wed, Thurs
  • 11am – 7:30pm – Sun, Mon, Tues, Wed, Thurs

Qualifications

• Current active compact RN license in home state
• Ability to get licensed in non-compact states (If home state is FL – school has to be nationally certified)
• Ability to pass security clearance
• 3+ years recent clinical experience
• Solid clinical experience with ability to triage all age groups
• Advanced technical skills – use multiple programs simultaneously, multiple monitors, and multitasking while on call
• Hard wired Internet

Preferred Qualifications

• Experience with military
• Bilingual - Spanish

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.