Role Description
Accountable to perform utilization management services for designated patient case load, including:
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Prospective, concurrent, retrospective, and denial management reviews by applying clinical protocols and review medical necessity criteria.
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Reports quality of care issues identified during the utilization management process to the appropriate manager.
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Perform job duties in accordance with the medical center's purpose.
Qualifications
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Four (4) years RN experience, one (1) year of which must have been in performance improvement, utilization review, or case management.
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InterQual experience preferred.
Requirements
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Valid RN license.
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CPUM (certified professional in utilization management), ACM (accredited case manager), or CCM (certified case manager) preferred.
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Knowledge of the aspects of utilization review.
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Excellent interpersonal verbal and written communication and negotiation skills.
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Skills in the use of personal computers and related software applications.
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Ability to gather data, compile information, and prepare reports.
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Ability to identify process improvements.
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Good working knowledge of and understanding of medical procedures and diagnoses, procedure codes, including ICD-10, CPT, and DSM-IV codes.
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Current working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement.
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Ability to work independently and exercise sound judgement in interactions with physicians, payers, and patients and their families.
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Demonstrate commitment to the organizationβs mission and the behavioral expectations in all interactions and in performing all job duties.
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Ability to use medical necessity guidelines with minimal supervision.
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Equipped to work remotely to include hardware with high speed internet via cable and Windows 10.
Responsibilities
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Performs all aspects of prospective, concurrent, retrospective, and denials review for individual cases.
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Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials, and appeals.
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Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients.
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Collects, analyzes, and addresses variances from the plan of care path with physician and/or other members of the healthcare team.
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Uses concurrent variance data to drive practice changes and positively impact outcomes.
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Documents key clinical path variances and outcomes which relate to areas of direct responsibility.
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Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays.
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Identifies at-risk populations using approved screening tool and follows established reporting procedures.
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Communicates with third party payers to facilitate covered day reimbursement certification for assigned patients.
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Works collaboratively and maintains active communication with physicians, nursing, and other members of the interdisciplinary care team.
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Addresses/resolves system problems impeding diagnostic or treatment progress.
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Promotes individual professional growth and development by meeting requirements for mandatory/continuing education.
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Actively participates in clinical performance improvement activities.
Environmental and Physical Demands
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Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold.
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Occasional working hours beyond regularly scheduled hours.
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Occasional activities subject to significant volume changes of a seasonal/clinical nature.
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Occasional lifting/carrying up to 25 pounds.
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Frequent sitting, occasional standing, and frequent walking.
Time Type
Part time
FLSA Designation/Job Exempt
Yes
Pay Class
Salary
FTE %
100
Work Shift
Benefits Eligibility
Job Posting Date
06/8/2026